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Silver Birch of Midtown
- Assisted Living Facilities
- Phoenix, AZ
About this business
Location details
4000 North 3rd Avenue, Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a professional (therapist and master level social worker), I must say that since Silver Birch took over Bridgewater last year, the changes are absolutely remarkable! In that short time, the community has had a perfect state survey, and has changed the entire culture of the building as they treat the private pay residents and the state-assisted residents equally and with dignity. The team is phenomenal!
(Zero stars if possible.) My mother was mistreated, neglected, and verbally abused during her brief stay at this facility. I removed her within 72 hours because the conditions were horrifying. From the moment she arrived, she was left alone in her room with little to no care unless I personally provided it. Staff were rude and dismissive when I raised concerns, and call lights often went unanswered or staff never returned after saying they would. My mother, who is bedbound, reported that a caregiver unplugged her oxygen. Sta... read more
I recently moved here at Silver Birch at Midtown. I can't tell you how nice this is. I have my own apartment that gives me a sense of comfort and ease. The staff has been very helpful and supportive, helping me get situated and showing me around. I feel nice and comfortable here. Assisted living? Silver Birch Midtown is my choice, it should be yours too.
The staff here has been wonderful. The Executive Director and the nurse were both extremely helpful and caring, and the entire facility has exceeded our expectations. We’re very grateful for the kindness and support shown to my grandma and our family.
This assisted living community is beautiful and very clean. The staff is attentive, friendly, and always helpful. The clinical team is responsive, kind, and supportive, and the food in the dining room is delicious. Overall, it’s been a wonderful living experience.
Frequently asked questions about Silver Birch of Midtown
How is Silver Birch of Midtown rated?
Silver Birch of Midtown has a 4.1 star rating with 65 reviews.
When is Silver Birch of Midtown open?
Silver Birch of Midtown is open now. It will close at 5:00 p.m.