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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Had a good time, room needs microwave, maids were very good. there was no microwave in the room, coffee maker did not make coffee hot, just warm. No good room was clean
Business response:
We're glad you had a good time at Silver Legacy Resort & Casino. We appreciate your feedback on the room amenities and will take it into consideration. Thank you for sharing.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Ot really is a great legacy Perhaps it was due to a weekday but not to many places were open and no one toblet you know what is available in the area I liked my stay and the room was alot bigger than expected
Business response:
We're overjoyed to hear you had a great stay at Silver Legacy Resort & Casino. Thank you for your feedback!
Nice place, clean rooms Parking is kind of hard. Clean friendly
Business response:
Thank you for your review, Paul. We appreciate your feedback and are glad you enjoyed your stay with us. We will take your comments about parking into consideration for future improvements.
Relaxing and entertaining Too many things were automated. Lacking customer service. Good location. Close to other interesting venues.
Business response:
Relaxing and entertaining. Lacking customer service. Good location. Close to other interesting venues. Thank you for bringing this to our attention.
Pleasant The check-in procedure was painful. The check in kiosks did not work, which then forced you to stand in line for an hour to wait for a human to help you. Then they tell you the room you had reserved wasn’t available and they put you into a different room. And they were not nice about it. Additionally, the lobby decor is very dated. The beds and pillows were comfortable
Business response:
We apologize for falling short on your check-in experience. Your feedback is incredibly valuable to us. Thank you for sharing your thoughts.
Very friendly n curtious Nothing Everything
Business response:
We're thrilled to hear that you found our staff very friendly and courteous. Thank you for your feedback!
Wonderful
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
I got a cozy night sleep. I called the front time but no one answered my call. There isn't a microwave oven in the room. One light didn't work. Only one little bar of soap. Coming from the parking garage into the elevators was really dirty, it smelled too. The air conditioning worked well. The beds were cozy. The shower was large and the carpet was clean. The drapes kept out the lights.
Business response:
Thank you for sharing your feedback. We apologize for the issues you experienced during your stay.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,314 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.