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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nice room & location but watch out for resort fees. The resort fees almost doubled the room price even though we did not use any of what the fees covered (pool, coffee maker, airport shuttle etc). Did not provide tea making options. Only provided 3 pillows on King bed. Casino/hotel lost power around 7.30pm for over 2 hours with no ability to get to our room (we're offered option to walk up 15 flights after 2 has of waiting, some people had more than 30 flights of stairs). No information dispersed on incident, no ability to g... read more
Business response:
Thank you for your feedback. We apologize for any inconvenience caused during your stay. We appreciate your detailed review and will take your comments into consideration for improvement.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good Location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Hot August nights parking The reserved parking for classic cars was horrible. There was no regulation and regular cars were parked in 80% of the spots. In the past it was very good, this year I saw 2 employees parking in these spots. Everyone I talked to was very disappointed in the parking situation. I had to park on the 8th floor to find a spot. I think there should've been someone regulating the classic car parking during hot august nights. People pay a lot of money to stay here. And classic car owners respect other class... read more
Business response:
We're concerned to hear about the parking situation during Hot August Nights. We apologize for the inconvenience you experienced with the reserved parking for classic cars. Your feedback is valuable to us, and we'll use it to improve our parking management for future events. We appreciate you taking the time to share your experience.
It was good. Two of the four elevators in our Tower were out of order. Food was good.
Business response:
Thank you for taking the time to share your feedback. We apologize for the inconvenience with the elevators and are glad you enjoyed the food.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good The parking that was suppose to be designated for classic cars only was not secured and parking was challenging. We won’t stay again for that reason The hotel was comfortable and a good value but we won’t stay there again for type of event we went for.
Business response:
We apologize for falling short regarding the parking issue. Your feedback is valuable to us. Thank you for sharing your experience.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,314 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.