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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Beds are not comfortable, room was dusty, and food was expensive. Concierge would charge $15 extra for room service and places closed early. Everything was inside the hotel food, drinks, entertainment.
Business response:
We sincerely regret to hear about your unsatisfactory experience during your stay. Please accept our deepest apologies for the discomfort you encountered with the beds, the cleanliness issues in your room, and the high food prices. We also apologize for any inconvenience caused by our early closing times and additional room service charges. Your feedback is valuable to us, and we appreciate you taking the time to share your concerns. Thank you for bringing these issues to our attention.
Great My poor legs walking Our room b parking were perfect
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Sehr gute Location, zentral gelegen, sauber und gepflegt. Hat alles was man braucht. Badezimmer ist OK aber könnte grösser sein. Kein. Nachtclub wie andere Hotels (Peppermill, GSR). Zentrale Lage, sauber, gut ausgestattet, geräumige Zimmer. Zudem gibt’s zahlreiche Bars, Restaurants etc. Im Hotel.
Business response:
Wir freuen uns sehr über Ihr positives Feedback zu unserer zentralen Lage, Sauberkeit und Ausstattung. Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir haben zwei Nachtclubs auf dem Gelände. Einer heißt El Jefes und der andere Novi. Wir hoffen, dass wir noch einmal die Gelegenheit bekommen, Sie zu bedienen.
Pleasant Très mal indiqué : on ne sait pas où garer la voiture pour aller à la réception. Réception introuvable dans le dédale de machines à sous et autres hôtels. Les indications réception sont pour les autres hôtels. 41 dollars en plus qui n apparaissent qu une fois qu on a payé et qu on ne peut plus annuler. Tout cela pour une salle de gym…. Le sauna est payant en plus. Et pas de petit dej inclus. Quant au parking, on se gare gratuitement à ses risques et périls. Pour atterrir au 16 eme étage d une tour de 38 étages, et c... read more
Business response:
Nous vous prions de nous excuser pour la gêne occasionnée lors de votre séjour. Nous sommes ravis que vous ayez trouvé la literie confortable et notre personnel accueillant. Merci pour votre avis.
Free parking - location Free parking - location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Wonderful
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Bon hôtel je recommande L’emplacement, la chambre est inpecable grande et avec douche à l’italienne la piscine un plus
Business response:
Nous apprécions profondément vos commentaires positifs ! Merci d'avoir recommandé notre hôtel. Nous sommes ravis que vous ayez apprécié l'emplacement, la chambre spacieuse avec douche italienne et la piscine.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,314 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.