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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Friendly service throughout the resort Resort fee was ridiculous ~ for a Kerig coffee maker, pool and gym which we didn’t used. There should be a only if you want to use these items and places It was clean and the beds were comfortable. There were restaurants in the hotel which made it easy for a road trip
Business response:
Apologies for any inconvenience regarding the resort fee. We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us at Silver Legacy Resort & Casino.
Great location, however once you get away from the ROW downtown Reno is filthy Cost Location
Business response:
We're sorry to hear about your experience outside of the downtown area. We strive to provide a clean and enjoyable environment for all our guests. Thank you for your feedback.
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Wonderful They asked us when we checked in if you would like a room cleaned, and they never came and cleaned cleaned our room The rooms were nice and clean
Business response:
We're disappointed to hear about your experience with our housekeeping services. Please accept our apologies and know that we will address this issue promptly. Thank you for bringing this to our attention.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Your feedback is incredibly valuable to us. Thank you for taking the time to share your experience at Silver Legacy Resort & Casino. We are thrilled to hear that you had a very good time.
Would not stay again. I did not like having to walk through the casino and up stairs to the hotel lobby to check in. I do not like casinos and felt this layout was designed on purpose to lure you to gamble at the casino much like Disney park rides exit you through the gift shop. Bad stuff. Never staying with you again and have already let folks know not to stay there. It’s important to note I’m not against gambling. It’s just not something I enjoy. The room was nice.
Business response:
We take your feedback seriously and apologize for any inconvenience you experienced during your stay. We appreciate your honesty and will take your comments into consideration for future improvements. Thank you for sharing your thoughts with us.
Great hotel, clean rooms and lovely staff. Very clean rooms.
Business response:
We're overjoyed to hear that you had a great experience at Silver Legacy Resort & Casino. Thank you for your kind words and we hope to welcome you back soon.
We shall return Pool closed Good night
Business response:
We are privileged to have you as our guest, Alan. We apologize for the inconvenience with the pool closure and hope to welcome you back soon.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,902 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.