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407 N Virginia St, Reno, NV, 89501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Good
Exceptional Clean, quiet
Business response:
We are delighted to hear you found us exceptional, clean, and quiet. Your positive experience means everything to us.
Wonderful
tres sympa. Endroit plus que correct. aucun petit dej et piscine pas ouf. prix, propreté .
Business response:
Nous apprécions votre avis, Nicolas. Merci d'avoir pris le temps de partager votre expérience avec nous. Nous comprenons vos inquiétudes concernant le petit-déjeuner et la piscine, et nous prendrons note de ces points pour les améliorer. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement « très sympathique » et « plus que correct ». Merci d'avoir apprécié notre propreté et nos tarifs. Vos commentaires nous sont précieux et nous nous efforçons d'améliorer l'expérience de nos clients.
Very Good Coffee maker did not work in Rm 1907 Location to doctors appointment
Business response:
We are delighted to hear you found our location convenient for your appointment. We truly appreciate your feedback and are glad that our proximity to medical facilities was helpful for you. We sincerely apologize about the coffee maker issue in room 1907. We understand how important it is to have a functioning coffee maker in your room, and we will address this problem immediately to ensure it doesn't happen again for future guests. Thank you for bringing this to our attention, as it helps us improve our services.
Fine Tried to check in 30 minutes early and was told there was a charge. How silly, used to be able to check in and the bell desk would hold your things. Bell desk did hold luggage, but it was silly to have to come back and then there was a huge line. Staff acts like your not standing there. It was fine
Business response:
We appreciate your input regarding the early check-in policy and service experience. We understand your concerns about wait times and staff attention. Thank you for sharing your thoughts on the check-in process and the changes you've noticed. We're sorry to hear that you encountered difficulties with early check-in and long lines. Your feedback about staff responsiveness is also noted. We value all guest comments as they help us improve our services. While your overall stay was "fine," we recognize there were aspects that fe... read more
Exceptional
Exceptional
Silver Legacy Resort & Casino has a 4.1 star rating with 40,223 reviews.
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.