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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
stay was excellent, Wife and I enjoyed our stay. Hotel restaurants were not all opened. COVID caused delays. Otherwise low number of guest and service overall was excellent. People happy to be working.
Business response:
Thank you for taking the time to share your kind words, Bernie. We truly appreciate you sharing your experience at Silver Legacy Resort & Casino.
If the pool was open or if $30 a day resort fee actually granted you access to the resort features Good location, safe parking garage
Business response:
Thank you for taking the time to share your experience with us, Dana. We look forward to your next visit at Silver Legacy Resort & Casino
We had a great experience My wife prefers fitted sheets but that was a minor issue Room was clean and the bed was excellent.
Business response:
Hi John! Thank you for the 5-star review. We are delighted to learn you enjoyed your visit with us at Silver Legacy Resort & Casino and appreciate you taking the time to share your experience.
Good Our room was not clean. Upon arrival, there was dirt in the toilet; somebody's hair in the shower; and old food left in the refrigerator. I would have liked to have a microwave for the price that I paid but I was able to live without it. Our toilet ended up shooting bubbles out of it and we had to call maintenance. Instead of having someone clean it right away, he left the bubbles and dirt on the toilet and floor which made it unusable. I liked the location and that everything was accessible. The restaurant was open 24 ... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Exceptional
Business response:
Hi Giselle! Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Silver Legacy Resort & Casino and appreciate you taking the time to share your experience. Come back soon!
Fucken great love it The spacious room and tub
Business response:
Thank you for your spectacular review, Tony! We are thrilled you enjoyed all that Silver Legacy Resort & Casino has to offer. We hope to welcome you for another great stay soon.
Very good except for housekeeping Housekeeping service was terrible Convenient location, nice decor, comfortable bed
Business response:
We appreciate you taking the time to provide your feedback, Barbara. Your comments have been shared with the appropriate team.
It was amazing Nothing It was amazing
Business response:
We’re thrilled you enjoyed your time with us, Lujan. We appreciate you taking the time to provide your feedback and hope to welcome you back to Silver Legacy Resort & Casino in the future.
Was first time to stay and I enjoyed it very much. Nothing Everything
Business response:
Thank you, Jennifer! We would love to welcome you back for another great stay. We appreciate your patronage and hope to see you at Silver Legacy Resort & Casino soon.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,891 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.