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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Need better AC in rooms Room, pool, location
Business response:
Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear that you found your overall experience to be very good. We appreciate your comments about the room, pool, and location. We have noted your suggestion regarding the air conditioning in the rooms and will take this into consideration for improving our services. Your input is valuable to us as we strive to enhance our guests' comfort and satisfaction. Thank you again for sharing your thoughts.
A quick pleasant stay. I didn’t get a full size towel. Not a big deal. The employees were professional and friendly. I left with more money than i had when I checked in.
Business response:
We are elated to hear about your quick pleasant stay at Silver Legacy Resort & Casino. Thank you for your feedback. We're particularly pleased that you found our employees to be professional and friendly, and that you had a successful visit to our casino. We appreciate you taking the time to share your experience with us.
Pleasant
Wonderful Thought the bed and pillows were uncomfortable. Nice bathrooms, clean room.
Business response:
We appreciate your feedback and are concerned to hear about the discomfort you experienced with the bed and pillows during your stay. We take our guests' comfort very seriously and will look into this matter. On a positive note, we are glad you found the bathrooms nice and the room clean. These aspects of our accommodations are important to us, and we're pleased they met your expectations. Thank you for taking the time to share your concerns and observations. Your input helps us improve our services for future guests.
Hey Gsr and peppermill there's a new leader in town and that's Kimmie candy To be honest I cant thin k of one thing that I didn't like Silver legacy has the best room in reno, and that continues to the whole casino. It's so clean,stylish,and they committed to first class over no class
Business response:
We are absolutely thrilled to hear that you found our rooms to be the best in Reno! Thank you so much for recognizing our unwavering commitment to cleanliness and first-class service. We take great pride in maintaining a stylish and immaculate environment throughout our entire casino and hotel. Your kind words about our dedication to quality over quantity are truly appreciated. We're honored to have made such a positive impression on you during your visit to the Silver Legacy.
Exceptional
Muy buen hotel y buena relación calidad/precio Quiero resaltar la paciencia, amabilidad y profesionalidad de Claudia que nos atendió en el check out. Gracias CLAUDIA!!!!
Business response:
Nos alegra mucho saber que tu experiencia fue positiva y el excelente servicio de Claudia durante el proceso de compra. ¡Gracias por destacar su profesionalismo!
Great barbecue and brews festival The front desk staff were not friendly The TV remote and coffee maker didn’t work. Called for assistance and it took 2 hours to come to our room to fix the issue. The housekeepers were very helpful and fixed our problem. Location
Business response:
We're concerned to hear about the issues you experienced during your stay. We apologize for the unfriendly front desk staff, the non-functioning TV remote and coffee maker, and the long wait time for assistance. It's disappointing that these problems occurred and impacted your experience. We're glad to hear that the housekeepers were helpful and eventually resolved the issue. We appreciate your feedback as it helps us improve our services. Thank you for bringing these matters to our attention.
Pleasant
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,886 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.