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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Business response:
Your positive experience is greatly appreciated. Thank you immensely for your exceptional review of Silver Legacy Resort & Casino.
Great hotel to stay Nothing i did not like Location, price, staff, cleanliness, and that the casino was right downstairs. Very convenient.
Business response:
We're overjoyed to hear that you had a great stay at Silver Legacy Resort & Casino! Thank you for sharing your experience with us and other potential guests. We're glad you found our location convenient, our prices competitive, and our staff helpful. It's wonderful to know that you appreciated the cleanliness of our facilities and enjoyed having the casino right downstairs. We take great pride in maintaining a high standard of cleanliness throughout our property, so it's gratifying to hear that you noticed our efforts. We st... read more
Exceptional
Business response:
Your review is greatly appreciated. Thank you for taking the time to share your experience at Silver Legacy Resort & Casino. We're delighted to hear that you found your visit to be exceptional. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We hope to welcome you back again soon for another enjoyable visit.
Very Good
Business response:
We're overjoyed to hear that you had a very good experience at Silver Legacy Resort & Casino. Thank you for your feedback.
Exceptional
Business response:
Your positive experience at Silver Legacy Resort & Casino is greatly appreciated. Thank you immensely for your exceptional review.
Haven’t been to Reno for several years. Shocked at the cost of food! Probably won’t return anytime No hot water 12m - 5am. Would have been nice to have been notified before arrival Ice machine on our floor out of order, not posted. Personel said I’d have to go to another floor but didn’t know which floor definitely had a working ice machine. Frustrating!
Business response:
We sincerely apologize for falling short in meeting your expectations during your recent stay at Silver Legacy Resort & Casino. We understand your frustration with the issues you encountered, including the lack of hot water during certain hours and the non-functioning ice machine on your floor. We regret that you were not properly informed about these inconveniences prior to your arrival. Your feedback is valuable to us, and we will use it to improve our communication and service standards. We appreciate you taking the time ... read more
Good
Business response:
Your input is valuable to us. Thank you for sharing your experience at Silver Legacy Resort Casino.
Pleasant
Business response:
Your feedback is incredibly valuable. Thank you for sharing your experience at Silver Legacy Resort & Casino.
Super fun! The machines were very dirty. Just felt like no one ever wiped them down. The room was great. Food was great.
Business response:
We greatly appreciate your feedback. We regret to learn about the cleanliness issue with the machines and will address it promptly. Thank you for letting us know about your experience.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,891 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.