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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Business response:
Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience. Thank you for your kind words about Silver Legacy Resort & Casino. We're delighted to hear that you found your visit to be exceptional. It's guests like you who make our efforts worthwhile, and we're grateful for your positive review.
Wonderful
Business response:
We're delighted to hear you had a wonderful experience at Silver Legacy Resort & Casino. Thank you for sharing your feedback.
Very Good We didn't have hot water
Business response:
We're disappointed to hear about the issue with the hot water during your stay. This is certainly not the experience we want our guests to have. Our team would be happy to discuss this matter in more detail and address any concerns you may have. We appreciate your feedback as it helps us improve our services.
Good I didn't like finding long black hairs in the shower. I liked the view from my hotel room.
Business response:
We are disappointed to hear about the issue you encountered with the shower. This is certainly not up to our usual standards of cleanliness, and we apologize for this oversight. However, we are glad you enjoyed the view from your room. Our location offers some spectacular vistas, and we're pleased this aspect of your stay was positive. Thank you for sharing your feedback, as it helps us improve our services for future guests.
Cómodo y amigable Entretenido todo en el lugar
Business response:
Muchísimas gracias por tus comentarios positivos, Carlos. Nos complace saber que el Silver Legacy Resort & Casino te pareció cómodo, acogedor y entretenido.
Awesome Nothing The historic part of it
Business response:
Your feedback is incredibly valuable. We're utterly delighted to hear that you found the historic part of Silver Legacy Resort & Casino awesome. Thank you for sharing your experience with us.
Very Good but hot water never got hot and bed was mediocre. great huge room,
Business response:
We're elated to hear you enjoyed your stay at Silver Legacy Resort & Casino and that you appreciated the great, huge room. We always aim to provide our guests with spacious and comfortable accommodations. However, we regret to learn about the issues you experienced with the hot water and bed. These concerns are not typical of our standards, and we apologize for any inconvenience they may have caused during your visit. We value your feedback as it helps us identify areas where we can improve our services. Thank you for bringi... read more
It was ok for our 1 night getaway but could have gotten a jacuzzi and less noise elsewhere cheaper. The bed was uncomfortable for me. The soaker tub was just a tub, not a jacuzzi as promoted. All night long we had noise from car alarms 12 stories down, constant noise from the elevators and water flow from rooms around us. room was spacious, clean and comfortable. bed was nice for fiance but a bit uncomfortable for myself. The soaker tub was nice. Our concierge was very helpful and friendly.
Business response:
We take your feedback seriously and appreciate you sharing your experience with us. We're glad to hear that you found our concierge helpful and friendly, and that your room was spacious and clean. However, we regret that certain aspects of your stay did not meet your expectations. Your comments about the bed comfort, noise levels, and the soaker tub will be shared with our team to address these issues. Thank you for choosing our hotel for your getaway.
Wonderful
Business response:
Your positive experience at Silver Legacy Resort & Casino is wonderful. Thank you for sharing your feedback.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,891 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.