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Silver Star Communications Idaho Falls, ID

4.6

About this business

Who We Are Silver Star Communications’ rich history began in 1912 by a group of ranchers and businessmen. Because the population was not large enough to attract the Bell Telephone Company to lower Star Valley Wyoming, the group utilized livestock fencing to carry telephone lines across the valley. In 1956, the Hoopes family purchased the company which has been owned by the family since that time. In 1990, Silver Star placed the first fiber optic cable in our local exchange area. Since then, we have built out more than 1,80... read more

Location details

503 S Woodruff Ave, Idaho Falls, ID, 83401, United States

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4.657 reviews
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Justin Romero's profile image
Justin Romero 
a week ago

I have been waiting weeks for them to install my internet, they just called and canceled my install because their tech has more important things to do?! What? Go with a different provider. If their customer service is this bad from the start it can only get worse. 

joel walker's profile image
joel walker 
4 months ago

Great company. I’ve had Silver Star for several years. The installation was fast and easy. I love that I can control everything from my phone. The system always works flawlessly. We’ve never experienced lag or dropped internet. Highly recommend 

Linda Withers's profile image
Linda Withers 
4 months ago

We are new to Silver Star (just about a year) but so far it has been super great! When I have needed to talk with customer service or with a tech person, they have been so very helpful, friendly & happy to solve our problems. I appreciate being able to have internet from a very reliable source & know there is always help when I need it! 

Micah Tanner's profile image
Micah Tanner 
4 months ago

Fiber Optic was installed to our home and we have been really happy with the network. The only outage we have had was a maintenance window in the middle of the night that was clearly communicated with us. This network is great for all of our streaming and working from home! 

Alexa Moore's profile image
Alexa Moore 
5 months ago

Tim with silver star customer server is awesome! We’ve been having some difficulties with our WiFi over the past month and we’ve called a few times and Tim is one of the only people to TRULY help with our situation. He heard us out with our problem and has done everything he can to help us! He was so nice throughout the whole process and told us everything we need to know! Thank you Tim! 

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Frequently asked questions about Silver Star Communications Idaho Falls, ID

How is Silver Star Communications Idaho Falls, ID rated?

Silver Star Communications Idaho Falls, ID has a 4.6 star rating with 57 reviews. 

When is Silver Star Communications Idaho Falls, ID open?

Silver Star Communications Idaho Falls, ID might be open. It requires an appointment.