SimonMed Imaging - Bellaire

Vivian H 

on Google

a month ago

Horrible scheduling experience. For your own sanity, please schedule online. I tried calling this location to schedule. First call, I spoke to Maria who advised me my dad's order was not faxed by his PCP. So she gave me her e-mail to provide the CT order and to follow up and schedule. No call back. So I called the next day and the line would not go through. So I scheduled online and attached the order with no problem. Fast forward to two days before the appointment, I get a automated text advising the appointment was cancell... read more

xeioa 

on Google

a week ago

I had a great experience at SimonMed Clinic, thanks in large part to Alex at the front desk. From the moment I walked in, he was welcoming, professional, and incredibly helpful. He made the check-in process smooth and stress-free, answered all my questions with patience, and showed genuine care for every person who walked through the door. It’s clear that Alex takes pride in his work and goes above and beyond to make sure patients feel comfortable and well taken care of. SimonMed is lucky to have someone like him representin... read more

carolina martinez 

on Google

2 weeks ago

It was a very unorganized experience. I was told to be there 15 minutes early but the doors were locked until 8:30am. At 8 there was a group of 15 or so people waiting outside. Three people at the window at a time all speaking different languages trying to talk about over each other. The actual procedure was good but that check in was not it. It has been a week and I still have not received my results. I was told 3 days but we are at 7 days today. For the price i paid i expect to have my results already. 

Taryn Espinosa 

on Google

2 weeks ago

What a disappointing experience. I had an appointment scheduled for 8:50 AM and arrived early at 8:20 AM. Despite waiting for nearly two hours, I received no updates or communication. Each time I inquired, I was told they were "a little behind" and that I was "next," yet nothing progressed. There was a clear lack of organization and customer care. I shouldn't have to repeatedly ask for updates—it’s the staff’s responsibility to keep clients informed. Unfortunately, the front desk staff were not welcoming or helpful; they act... read more

Simon Cai 

on Google

a week ago

I had a great experience speaking with Alex over the phone. He was incredibly helpful, patient, and provided excellent service throughout our conversation. He made sure all my questions were answered clearly and thoroughly. I truly appreciate the support!