SimonMed Imaging - Van Ness

Jeanette Mucha 

on Google

3 weeks ago

I read all the bad reviews of this place before coming here (it was my only option for a timely CT heart scan). The receptionist really does sit in a closet but it’s not an issue. In contrast to the one star reviews, I had a great experience. The receptionist was kind and worked to solve my initial issue with my insurance. The receptionist had also called me the day before to make sure I brought the doctor’s order with me. The technician was professional. He checked my heart rate in the waiting area before having me prep for... read more

RJ 

on Google

2 months ago

The staff especially the receptionist needs to learn to be kind & polite.Her attitude is very rude and discriminating. Also the pricing mentioned on the call and jn person are different. Be careful. They do not inform about receiving the Doctor’s order prior to the appointment. The center is clean. 

Yolanda Mangrum 

on Google

5 months ago

I am grateful for the equipment at SimonMed, but my experience with the team was disappointing due to unclear communication about patient expectations for the Clearly heart scan. I had to drive two hours each way on three separate occasions before I was finally able to complete the test. My doctor called at three, and I spent a total of 2.5 hours on the phone trying to schedule these appointments, speaking with at least seven different people. The process was completely frustrating—especially considering I was paying $1,800 ... read more

Libby Klitsch 

on Google

5 days ago

First of all, the waiting area is very cramped. There's a nice changing room but no locker; I was told to bring my things with me into the room and the tech told me to put my clothes and purse on the floor! I had to ask if there were hooks, which there were but why not tell me that up front? The worst part was the injection for the contrast fluid. It hurt more than normal and when I had to put my hands over my head, the cord pulled on the injection, so the tech put tape on it, which was fine. When the test was done, the need... read more

Shawn A 

on Google

a month ago

Truly excellent MRI technicians and on site experience. Very top notch in that area. HOWEVER, I feel like the appt management and back office parts are rather sub par. eg the appt person asked for way too much info - the process took nearly 20min. It’s hard to get detailed info about procedures in advance. Calls are routed to a central office who have zero expertise. Very friendly but borderline useless. Also, my dr’s order for the procedure was lost. I had to get it from the dr and bring it myself. This makes you ... read more