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SimonMed Imaging - Van Ness
- Diagnostic Imaging
- San Francisco, CA
About this business
Location details
1005 Van Ness Ave, San Francisco, CA, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I read all the bad reviews of this place before coming here (it was my only option for a timely CT heart scan). The receptionist really does sit in a closet but it’s not an issue. In contrast to the one star reviews, I had a great experience. The receptionist was kind and worked to solve my initial issue with my insurance. The receptionist had also called me the day before to make sure I brought the doctor’s order with me. The technician was professional. He checked my heart rate in the waiting area before having me prep for... read more
Truly excellent MRI technicians and on site experience. Very top notch in that area. HOWEVER, I feel like the appt management and back office parts are rather sub par. eg the appt person asked for way too much info - the process took nearly 20min. It’s hard to get detailed info about procedures in advance. Calls are routed to a central office who have zero expertise. Very friendly but borderline useless. Also, my dr’s order for the procedure was lost. I had to get it from the dr and bring it myself. This makes you ... read more
The staff especially the receptionist needs to learn to be kind & polite.Her attitude is very rude and discriminating. Also the pricing mentioned on the call and jn person are different. Be careful. They do not inform about receiving the Doctor’s order prior to the appointment. The center is clean.
I am grateful for the equipment at SimonMed, but my experience with the team was disappointing due to unclear communication about patient expectations for the Clearly heart scan. I had to drive two hours each way on three separate occasions before I was finally able to complete the test. My doctor called at three, and I spent a total of 2.5 hours on the phone trying to schedule these appointments, speaking with at least seven different people. The process was completely frustrating—especially considering I was paying $1,800 ... read more
Schedule management is a complete failure. 1 1/2 late is unacceptable. Prepare yourself for a 2 1/2 hour experience! And buy yourself 3 hours of parking! However … After the actual imaging procedure I have to amend the review. The exceptional staff is getting 5 stars. The management needs to do a better job to account for patient and equipment delays.
Frequently asked questions about SimonMed Imaging - Van Ness
How is SimonMed Imaging - Van Ness rated?
SimonMed Imaging - Van Ness has a 4 star rating with 403 reviews.
When is SimonMed Imaging - Van Ness open?
SimonMed Imaging - Van Ness is closed now. It will open tomorrow at 8:00 a.m.