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SimonMed Imaging - Van Ness
- Diagnostic Imaging
- San Francisco, CA
About this business
Location details
1005 Van Ness Ave, San Francisco, CA, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Truly excellent MRI technicians and on site experience. Very top notch in that area. HOWEVER, I feel like the appt management and back office parts are rather sub par. eg the appt person asked for way too much info - the process took nearly 20min. It’s hard to get detailed info about procedures in advance. Calls are routed to a central office who have zero expertise. Very friendly but borderline useless. Also, my dr’s order for the procedure was lost. I had to get it from the dr and bring it myself. This makes you ... read more
The staff especially the receptionist needs to learn to be kind & polite.Her attitude is very rude and discriminating. Also the pricing mentioned on the call and jn person are different. Be careful. They do not inform about receiving the Doctor’s order prior to the appointment. The center is clean.
I would not return to this specific location. Here are my observations and experience: Facility Notes: 1. The receptionist desk is literally in a closet in a hall with industrial HVAC noises. Not humane at all for the poor lady. 2. The waiting area is in the adjacent hallway, with the option to sit next to the industrial whirring and buzzing of the HVAC by the unhappy reception closet or further up the hall, where you can see the other patients walking from the dressing room to the scan room in their minimal gowns that flut... read more
I am grateful for the equipment at SimonMed, but my experience with the team was disappointing due to unclear communication about patient expectations for the Clearly heart scan. I had to drive two hours each way on three separate occasions before I was finally able to complete the test. My doctor called at three, and I spent a total of 2.5 hours on the phone trying to schedule these appointments, speaking with at least seven different people. The process was completely frustrating—especially considering I was paying $1,800 ... read more
Horrible Experience all around Google reviews for SimonMed are generally negative, citing issues with billing, inconsistent machine functionality, poor communication from staff, and frequent scheduling problems. While some patients have had positive experiences, the recurring complaints suggest widespread dissatisfaction, with average ratings often in the low 2-star range on review sites like Yelp. Common Themes in Negative Reviews Billing Issues: Many reviewers reported difficulties with receiving incorrect bills, having ... read more
Frequently asked questions about SimonMed Imaging - Van Ness
How is SimonMed Imaging - Van Ness rated?
SimonMed Imaging - Van Ness has a 4.1 star rating with 388 reviews.
When is SimonMed Imaging - Van Ness open?
SimonMed Imaging - Van Ness is closed now. It will open tomorrow at 8:00 a.m.