SimonMed Imaging - Van Ness

Pre M 

on Google

2 weeks ago

The staff especially the receptionist needs to learn to be kind & polite.Her attitude is very rude and discriminating. Also the pricing mentioned on the call and jn person are different. Be careful. They do not inform about receiving the Doctor’s order prior to the appointment. The center is clean. 

Yolanda Mangrum 

on Google

3 months ago

I am grateful for the equipment at SimonMed, but my experience with the team was disappointing due to unclear communication about patient expectations for the Clearly heart scan. I had to drive two hours each way on three separate occasions before I was finally able to complete the test. My doctor called at three, and I spent a total of 2.5 hours on the phone trying to schedule these appointments, speaking with at least seven different people. The process was completely frustrating—especially considering I was paying $1,800 ... read more

reeves624 

on Google

a month ago

Very disappointed. I was quoted a price of $125 for the coronary calcium scan. When I arrived at the San Francisco clinic, the receptionist said it was $195. I told her what I was quoted and she said, "Well, they made a mistake". She said I could wait and talk to a supervisor (who was not there) but if I did I would lose my appointment. So, I had to pay the higher price as I did not want to reschedule. Not happy...at all. Had I known what the "actual charge" was going to be, I would have booked with a different company close... read more

Collin Smikle 

on Google

3 weeks ago

Incredibly Poor Communication and Disorganized I am writing this review out of extreme frustration with the complete lack of organization and communication at Simon Medical. My initial appointment was canceled without my knowledge; I only found out when I showed up at the office. The reason given was a failure to verify my insurance, but no one bothered to call, text, or email me beforehand to let me know. After speaking directly with the doctor to ensure my insurance was finally sorted, I rescheduled several months out an... read more

Lourdes Ocbena 

on Google

3 weeks ago

We were already on site, arrived 20 minutes before our appointment time, when they asked us for lab test results which they didn’t tell us to bring and therefore we didn’t have. They told us to come back and return once we have it. We didn’t want to come back so I called our primary physician and LabCorp to send through e-mail or fax the results. Everything turned out futile because check in lady don’t have a fax machine and her email is not working due to technical problem. OMG! I have to tell the staff of our primary physi... read more