simonONE

Nancy Puffer 

on Google

a month ago

I had a “fully body” scan done in December of 2024. First, you should know it’s not actually a full body scan, it’s just your abdomen, so when they say full body it’s not quite accurate. If you want other body areas you have to pay more. My MRI technicians were kind and I was comfortable during the procedure. But the doctor who did my post-scan consult to go over my results was very rude and disrespectful to me. I came to the online consult eager and positive about getting my results, but she came at me with a very rude, sur... read more

kelly zarcone (KellyZ) 

on Google

5 months ago

I couldn’t get past scheduling. I wanted a SimonOne preventative healthcare scan. I realize it is not covered by insurance and I have no problem paying for the service. However, my family scheduled a get together on the date of my appointment, so I called in advance to reschedule. I believe the call center operator said her name was Tanya. She was extremely unprofessional. When she answered the phone, she said nothing. There was just dead air. It wasn’t until I asked ‘hello, is there anyone there?’ that she finally re... read more

Adam Seever 

on Google

3 weeks ago

Be careful. I did the Simonone plus. These guys are totally confused. When you order the imaging you don’t pay for service. Then they have a third party send you a bill. You pay the bill and do the 3 days of prep work. Then the night before they email you to tell you that they canceled your upcoming appointment because you did not pre pay. But you did, and you did the 3 days of prep. Now you need to spend an hour on the phone again at 6am the day of to discuss and reschedule. Not cool. 

Karen 

on Google

4 months ago

Staff at front desk were professional & friendly; facility itself was clean; the only issue I had for my MRI - and I told them this - was that the lockers to store your clothes & personal items were woefully tiny compared to other medical facilities I’ve been at. One locker with a key actually locked, but pulling on it lightly opened it completely. No bueno! Other than that small complaint, everything else was great! 

Catherine Dalhed 

on Google

3 months ago

The location was a little hard to find as it is fairly new and there was no signage from the road. Just head into the building and look for the name on the door. Was greeted efficiently and the tech was super nice for my MRI. Was in and out much faster than anticipated.