simonONE

Margo Morquecho 

on Google

a week ago

The Technician was wonderful! He told me what to expect during the MRI and covered me to stay warm during the process. He is friendly, considerate, and even though I could detect he had worked long hours, it didn’t stop him from putting the patient first. The process was not as long as I thought it would be. So grateful to Simon Med having professionals working for them! MM 

kelly zarcone (KellyZ) 

on Google

2 months ago

I couldn’t get past scheduling. I wanted a SimonOne preventative healthcare scan. I realize it is not covered by insurance and I have no problem paying for the service. However, my family scheduled a get together on the date of my appointment, so I called in advance to reschedule. I believe the call center operator said her name was Tanya. She was extremely unprofessional. When she answered the phone, she said nothing. There was just dead air. It wasn’t until I asked ‘hello, is there anyone there?’ that she finally re... read more

Catherine Dalhed 

on Google

2 weeks ago

The location was a little hard to find as it is fairly new and there was no signage from the road. Just head into the building and look for the name on the door. Was greeted efficiently and the tech was super nice for my MRI. Was in and out much faster than anticipated. 

Allen Schneid 

on Google

2 weeks ago

My MRI experience at the Prescott, AZ location was poor. The tech never introduced herself. She spoke in a monotone and sounded like she was bored, hated her job, and was reading directions from a script. My comfort on the table was never questioned. A pillow for my neck would have prevented the sore, stiff neck that resulted from the 40 minute procedure. It was not offered. She never described what to expect or what the experience would be like. I asked about music during the procedure and was told it was not available. I f... read more

LloydD45 M 

on Google

3 months ago

First rate from explaining procedure options, scheduling, prep for the scan, the scan itself, through the report. Responded quickly to several questions I had leading up to the procedure. Facility was very nice. Great communication by email confirming appointment and the followup report. The physician who explained my results explained the results fully in a way that I could easily understand.