Simplicity Car Care Calgary North West

David Cleaver 

on Google

2 weeks ago

I took my 2024 18,000 km Bronco sport in for front end damage and I was told that after 1 1/2 months , they were waiting on parts. I phoned Ford and the parts were readily available. I was assured that my vehicle would be ready on a Friday, I went to pick it up the following Wednesday because I was away on business. I waited for 10 mins at the front counter with nobody around, I proceeded to the back to find someone. My truck was in pieces with the windows down and the hatch wide open and full of car parts and body filler d... read more

Kunal Sharma 

on Google

6 months ago

Came here the other day , I have an Audi r8 that had a rear end collision. Got it sent over to simplicity. They evaluated my damage and got it done within 3 weeks other body shops stated it would take months to get it done. I needed my r8 done quick for a promotional event. These guys know how to run a business and get cars done quickly and efficiently. Garry was the one I dealt with he knows his information and made the process very clear and simple. Thanks simplicity team and Garry. 

Beth Verhelst 

on Google

4 months ago

My vehicle was recovered from theft and the interior/exterior was in pretty bad shape. While this auto body shop did complete the repair, the timeline for the repair kept changing and no one would contact me about it. I understand it takes time for parts to come in, but going from a few weeks to three-four months seemed like a lot. I called in every other week to ask when my car might be ready so I could make arrangements to go get it or extend my rental vehicle. If someone had just kept me up to date or provided a realistic... read more

xu shen 

on Google

9 months ago

Very unprofessional team! The worst auto repair team in Calgary! Three weeks ago, my car was towed to their shop by the insurance company for them to assess the damage. Two weeks later, the insurance company still had no news. When I went to the shop to check it myself, I found my car parked behind the shop, but the windows were open. The worst thing was that it rained all day that day! ! ! ! I found that my car was full of water! I have updated this information to the insurance company, but another week has passed and neith... read more

Adrian Wu 

on Google

9 months ago

Did not have a good time here. I took my car here for a very minor scratch and the whole process between getting it assessed to finally getting it fixed took over 3 months. Edit: on my invoice, it notes that my car odometer read 42229km, when I got it back today the odometer reads 43671km. I believe they've used my car without my permission, how else would it rack up 1400km while at the shop? The initial assessment was quick, it took less than 5 minutes to get the damage assessed, but then they didn't send the quote over to... read more