Simplicity Car Care Calgary South

Wynter Caron 

on Google

3 months ago

I had brought my car here for an insurance claim, there was unfortunately a big lack of communication from them, causing me to have to consistently check in. After picking up my vehicle there was an issue with it, that was remedied by my insurance company, but again no communication from them, and I had to call in to check when things had come in VS being notified. In the end everything is fixed and working fine, I had emailed the assistant manager twice and manager once and have never heard back. Hoping moving forward com... read more

Sandra Rozsa 

on Google

5 months ago

I had a car repaired here a few years ago there were some small issues but nothing major. This time however, after the initial estimate, nobody would get back to me I waited months. When my insurance suggested to go with another company, someone found the time call me. This person called to confirmed I no longer wanted the work done there; I told him no I cant even get someone to call me back, they promptly said ok and hung up, no apology no explanation. If you are smart enough to look at these reviews first, go with CSN DOW... read more

Brandon Hui 

on Google

4 months ago

Service was extremely disappointing to say the least. Repeated delays and rescheduling due to not getting required parts in. Poor communication, long waits on returning calls or none at all and overall bad customer service. Initially they pushed back our vehicle drop off appointment for a delayed part order. Once dropped off they called to say they still did not have the parts to start the repair. However we could not get our vehicle back immediately because they waited just long enough to disassembled it before informing ... read more

m I 

on Google

3 months ago

⚠️⚠️⚠️ BE CAREFUL — I strongly advise against choosing this shop!!! I dropped off my vehicle on February 19th after being told repairs would take about two weeks. Instead, it turned into nearly two months with little to no communication at all. My vehicle was only brought in for repair and a further assessment around March 12th, meaning it remained under the shop’s custody for weeks before any work was done. When I finally picked up my vehicle, I discovered new damage with visible rust that I did not observe at drop-off. ... read more

Hina Ahmed 

on Google

2 months ago

Worse car repair shop i have ever come across. 2 weeks of work took them almost 2 months. There is no communication from their end you have to call them every time to get an update. No sure which supplier they use for the parts as they come damaged every time. Would not recommend any one to use this specific location.