This profile has been claimed by the business owner or representative.
3922 Simpson St, Dallas, TX, 75246, United States
Get directionsThank you Crystal Creek for all your help. Moms transition to Assisted Living was smooth and she is really enjoying the love and attention she gets.
As a healthcare Chaplain of 10 years now; I am so impressed with the Front Desk Staff, in particular; [name removed] She and entire Staff welcome you upon entrance to the building in full compliance with CDC guidelines and ensures a welcoming environment. My brief tour of the building to become familiar with the spiritual/emotional needs of patients/residents is monumental. [name removed] and others who support her when the telephone rings off the hook reflects the ultimate Team Approach care to everyone, residents and visit... read more
I just wanna say that I take back anything negative I said before about this place. They have truly reached out to me now and they are helping my dad. Thank you Simpson place thank you [name removed]
Business response:
Hi Ms. Bennett, we are pleased to hear that your concerns have been addressed. We would love to discuss your experience with our staff further. Please contact us at [removed] and a company representative will reach out to you shortly.
I am a resident of this facility so I won't mention my real name. Although it is quite nice, not everything on the website is quite accurate. I'll try to clear it up a bit. I do pay an out of pocket amount every month to live here which is my RSDI benefit amount minus $85 which is my monthly allowance for personal expenses. I don't have any vouchers of any kind. However, what I do pay is supplemented by a Waiver from Medicaid and my supplemental insurance company. I have what was called a housekeeping apartment, which consis... read more
The skilled nursing (located on the 6th floor...very often) doesn't answer their incoming calls. I have never received a return call for any message I ever left. My parent was skipped for a dinner meal. We called over and over (we were finally told the kitchen was closed) before placing a restaurant delivery food order. Just before the (full course dinner we ordered) arrived someone gave my 86 year old parent 2 slices of pizza. Please don't get me wrong, I'm glad something was provided but they get paid very well. It shouldn... read more
Please be careful. Staff is poorly trained in areas of admissions. Website does not fully disclose criteria for admittance approval. I wasted a week of my time and theirs due to inadequate advertising on their website with respect to admissions criteria. I strongly suggest that anyone looking for Assisted Living arrangement please look elsewhere before making your decision. My experience was highly unprofessional and inadequate from start to finish. It’s difficult to get a honest answer out of anyone employed for Stonegate L... read more
Simpson Place Assisted Living has a 4.1 star rating with 106 reviews.
Simpson Place Assisted Living is open now. It is open 24/7.