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Smith Douglas Homes

4.3

About this business

Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive... read more

Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.34,941 reviews
Customer in Dawsonville, GA's profile image
Customer in Dawsonville, GA 
3 years ago

There was not enough transparency within the company. It feels like they give you the run around on updates. 

Jennifer P.'s profile image
Jennifer P. 
3 years ago
Terese D.'s profile image
3 years ago

SD does not go the extra mile. Those I worked with at SD seem unconcerned about customer satisfaction. I would not recommend this builder to a friend. 

Customer in Sanford, NC's profile image
Customer in Sanford, NC 
3 years ago
Customer in Jasper, GA's profile image
Customer in Jasper, GA 
3 years ago

If I could give negative stars, I would. I ABSOLUTELY would not recommend Smith Douglas. From the GET GO, I have been misinformed and misled. 1. When choosing my upgrades, I was told that in order to get the knee space in the primary bathroom, I would only have get one sink. NOT CORRECT!! 2. The floor plan stated that one of the bedrooms was a 10x12, when in reality is only a 10x10 (they count the 2ft entry/closet). VERY MISLEADING!!! You cannot live in that space so therefore should not be counted. 

Natesha W.'s profile image
Natesha W. 
3 years ago
L.P.C.'s profile image
3 years ago

The building quality was quite bad. This is not in reference to the foundation or the appliances. We noticed a lot of issues with the materials used. For example, the railing on the staircases was not steady and wobbled at the middle posts. When this was brought up during the 30-day warranty walkthrough, we were told that this was "normal" and "within standard" and therefore, would not be addressed under the warranty program. This was clearly a safety concern as you do put some weight on the railing as you use the stairs. Si... read more

Stephen H.'s profile image
Stephen H. 
3 years ago
Timothy W.'s profile image
Timothy W. 
3 years ago

For a $300,000 home, I expect a better quality finished product with few if any defects. This home has many defects and either inexperienced tradesman were used for some of the trades or it was rushed to meet the deadline. The structure itself seems sound and the materials used seem quality for the most part. It is mainly the workmanship of walls and ceiling coatings, paint and waterproofing, doors and hardware, final touch-up crew, and landscaping that is disappointing. Smith Douglas did not require the workers to meet the ... read more

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 4,941 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is closed now. It will open tomorrow at 10:00 a.m.