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110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Except the construction manager, there was a major lack of expertise or knowledge in the entire process. The preferred lender was also a major issue running our credit without a loan being submitted or authorized.
After closing Feb 12, 2026, moving in found many problems
I’m extremely happy with the customer service, but I have become concerned about the quality of the construction of my home. I’m already experiencing issues with nail pops and cracks in my ceiling and I have only been in my house four weeks.
The quality of the finish work
Loved our project manager Landen through the process so would recommend solely on him. Rikel the builders agent on the other hand was extremely difficult to work with and constantly gave incorrect information and also inserted our selections wrong, and stated our name as a client in bad taste to our neighbors.
As a first-time homebuyer, I feel like the process was rushed in the beginning. I wasn't aware of several options when it came to designing my home.
My overall experience has been very sad, disappointing, and regretful. I felt backed into a corner and almost forced to continue with this builder. If I could redo it I would not have continued the process with this builder.
I would recommend Smith Douglas to my family and friends
Poor quality of work. I've been in my home for a month and there are cracks in the ceilings. I am being told by the warranty department that it's due to the home settling. I've built 4 homes built and knows what happens when a home settles. I've never experienced cracking in the ceiling.
Smith Douglas Homes has a 4.3 star rating with 5,401 reviews.
Smith Douglas Homes is closed now. It will open at 10:00 a.m.