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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My total experience throughout the process has been unpleasing and made much more difficult when it doesn't need to be or is warranted.
Unprofessional staff and poor build quality. Yards are not graded properly and everything is done at bare minimum quality.
Smith Douglas Homes - Houston provides very poor quality.
I'm not sure I'd recommend them to a friend because although I don't have anything against them personally, I'm not happy with way my yard looks, my appliances don't work well. For example, my dishwasher doesn't work when I put the pod in. It runs when the cycle finishes and the dishes are still dirty. Another example are my two commodes and washing machine, although with the washing machine, I'm not sure if I can blame that for them because it wasn't hooked up properly. The kitchen sink wasn't right and it was supposed to b... read more
I would recommend them to a friend, but not the preferred lender. Two years ago, I was interested in the beautiful homes up the street from my mom's house I development. In the process of me going through Smith Douglas Homes's preferred lender, I worked with Doug and it was a complete nightmare. There were mishaps after mishaps. He didn't do what he was supposed to be doing and gave me the run-around. He told me I needed eight thousand in cash for my closing, then told me thirteen thousand. My brother is a broker and real es... read more
The houses could be better built, there were several flaws in the interior of the house where Sheetrock was cracking in the ceiling between the door and hallway. There was a very thin spray white paint done in the interior of the home. When they were building the house they had the wrong color brick on our house, got mixed up with the neighbor across the street. My cousin rode by to see our house being built, sent us a picture, that’s when we noticed it wasn’t the color we picked out. They tried to deny it, but finally admit... read more
I have questions about build quality.chipping of paint in the dining area and other places, wrong type of sealant in kitchen and bathrooms, traces of black paint on toilet seat that won’t come off. Shower in primary bath came with nothing but a nozzle and spigot and nowhere to hang anything in the shower. Splotches of white paint throughout the house on the floors. Wrong sealant is cracking on kitchen sink is cracking. Overall, poor attention to detail.
Didn't clarify caveats of choosing laminate vs granite. We lost crucial-usable inches on our breakfast bar by choosing laminate, but we didn't know until it was already installed. Smith and Douglas was unwilling to consider any options to rectify their lack of transparency. We also had issues with our water meter being a foot above ground. The construction manager said it was the water works who set it up and nothing could be done. Then, the mete froze the night before close, so he had a crew come out and fix the meter.
The "finishing" details seem to have been overlooked, and when items were brought up at the final walkthrough and during the 1-month warranty check, we were told that these items were done "in the most appropriate manner." I don't believe the photos I sent to the warranty representative are photos that would make it to your model home or brochures.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,401 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is closed now. It will open at 10:00 a.m.