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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
We have had nothing but problems since we moved in. 1) During the inspection 2weeks before the closing we had our inspector at the house & he said the heat. Wasnt working we were assured it would be taken care of at the walk through we were told the problem with the heat when one night it got chilly my wife put the heat on & lol it did was blow cold we are in the process of having it taken care of 2) The driveway looks like pot holes are developing I called Devin & he came to look at it & said it was spalling & that there wa... read more
The bathtub brand in the master should be changed since it cannot be repaired; we had both damaged. Communicating better with selections as we had incorrect counter top put in and incorrect color brick mortar put up. Poor backyard sod job, paint/caulking jobs were not the best in several areas. Carpet laid on top of uneven flooring. Areas feel a bit rushed if you look at things closely.
There are a lot of areas that are on the sides of the doors and trim areas that are very rough. When the representative was in my home, he said they would not take care of it because it was cosmetic and Smith Douglas would not fix it. They are very rough areas. I know this is not a million dollar customer home, but they still claim to produce quality product. With all the rough areas, it is not a quality product.
They house is not built to quality the finish work is awful and the grading of the yard is a mess. Ths builder Brian is the only person I would recommend for anything. He has been nothing but nice and understanding.
Things in the house keep chipping or breaking
It feels like Smith Douglas Homes interrogates you a lot about your immigration status. It seems like they are overly concerned about whether you have an ITIN number. If you are a qualified buyer, that should be all that matters.
Communication was poor. Completion date was missed by over 30 days. Willingness to work with us on scheduling. Quality poor.
Not having any type of way to receive mail is extremely frustrating. I also was not informed of this until after closing.
Smith Douglas was great to work with. The salesperson and builder were great, but the preferred lender was horrible.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,401 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is closed now. It will open at 10:00 a.m.