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Smith Douglas Homes

4.3

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Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.35,402 reviews
Angela R.'s profile image
Angela R. 
4 years ago

The selling agent and the construction guys were great but there have been several issues with my new townhome. The locks had to be replaced the day after closing because the keys didn’t work. There was paint on most of the floors that took hours to get up. The latch on the master bathroom toilet door were put on backwards. The floor in the master bathroom creaks loudly every time you walk across the floor. 

Toni B.'s profile image
Toni B. 
4 years ago

Salespeople need to be trained on how to deal with people. 

Edith H.'s profile image
Edith H. 
4 years ago

I am very happy with my house. 

Customer in Calera, AL's profile image
Customer in Calera, AL 
5 years ago

They are very unprofessional. 

Heather S.'s profile image
Heather S. 
5 years ago
Alexander D.'s profile image
Alexander D. 
5 years ago

Smith Douglas gives good value but quality of craftsmanship and quality of materials leave a lot to be desired. 

Kanesha P.'s profile image
Kanesha P. 
5 years ago
Arnold M.'s profile image
Arnold M. 
5 years ago

Our answer, positively, or negatively depends on the resolution of the incorrectly installed dining room light, Right now, the project manager says it is a warranty issue. The warranty person says it is a construction issue, but since we didn't notice it until the furniture (dining table) was moved in December 19th, the construction project manager says it is a warranty issue. They are both pointing the finger toward the other person and neither one will take responsibility.. 

Karri H.'s profile image
Karri H. 
5 years ago

We were told incorrect information throughout the build. As closing approached and the landscaping and side yard clearing was not done we were given a letter by Smith Douglas at closing that it would be complete within seven days of our closing (October 27th). It is now January 13 and we have construction debris, unremoved brush, sod that was never rolled, and other items promised (and legally contracted to fulfill). The sales manager and construction manager continuously gave us promises to "finish by this Friday" for month... read more

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 5,402 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is closed now. It will open at 10:00 a.m.