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Snappy Snaps
- Photography Stores & Services
- Guildford
About this business
Location details
3 Swan Lane, Guildford, GU1 4EQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Went to take my daughter's passport photos today. After several photos were taken, we were not given the option of looking at them and choosing or approving the one we wanted to print. The staff member emailed us the digital photo and then he pressed print, then took the 4 copies to cut them and only when asking for the £17 payment (£4.25 per passport size photo), we were able to see the actual photos! The quality and lighting were awful. Even when we went to renew the passport, they were shocked with the photos and recommen... read more
Business response:
Thank you for your feedback, Laura. We're really sorry to hear about your experience, as this isn’t the level of service we aim to provide. Customers should always have the chance to approve their passport photos before they’re printed, and we apologise that this didn’t happen. We’d like to look into this properly and make things right, so please get in touch with the store when you can.
Frequently asked questions about Snappy Snaps
How is Snappy Snaps rated?
Snappy Snaps has a 3.8 star rating with 215 reviews.
When is Snappy Snaps open?
Snappy Snaps is closed now. It will open tomorrow at 9:00 a.m.