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Southern Tire Mart
- Tires
- North Little Rock, AR
About this business
Southern Tire Mart is your source for America's favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commerc... read more
Location details
12100 Valentine Road, North Little Rock, AR, 72117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Made appt for wheel alignment. They honored it on time. Staff were friendly. The tech who did the work was knowledgeable & fast. He also communicated well as he was working, bringing a couple things to my attention.
Absolutely the worst service imaginable. Sitting in a bay for an hour and a half to get ONE steer tire changed. There’s no authorization to wait for, no issues other than an absolute disregard for efficiency and a customer’s time. There was a time this shop provided good service- those times have obviously passed.
I am very disappointed with the service at this tire shop. First, the staff were unfriendly and showed no enthusiasm when answering my questions. Second, the service was extremely slow—what was promised to be a short wait turned into a much longer delay, with no apology or explanation. Additionally, the store seemed poorly managed, with unclear appointment processes and a lack of professionalism during the service. I hope the shop takes customer experience seriously and improves their service quality, as I don’t plan on retu... read more
Poor customer service, all I needed was two steer tires balanced, 45 minutes later they still were nowhere close to getting to it so I left, seemed pretty pathetic to me. Definitely a management problem, the guys working in the shop were legit, but the management didn't seem to know what really went on out in the shop.
Absolutely the worst customer service i waste time and money . They refused to do a part of work claiming didn't have right guy for job just to change lugs then asked if could look at a tire on my trailer least they could try to fix and if could not sell me another . Your loss loses ill never go back
Frequently asked questions about Southern Tire Mart
How is Southern Tire Mart rated?
Southern Tire Mart has a 4.8 star rating with 187 reviews.
When is Southern Tire Mart open?
Southern Tire Mart is closed now. It will open at 7:30 a.m.