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Southern Tire Mart at Pilot
- Tires
- Franklin, OH
About this business
Location details
6880 Franklin-Lebanon Rd I-75, Exit 36, Franklin, OH, 45005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went in for tractor trailer lube, got right in and the young guy doing the work listen to my concerns and did a good job! Price a little high but it’s like that everywhere now! It’s called the NEW DEAL, lol 4/24/24 around 10:30 am Thanks
Horrible service no technicians available on one site after we clearly seen one. She said he had to leave and we was in a very bad spot. The lady that works behind the desk is very rude . when we only needed a tire plug would have only took that technician 5 minutes.. She got smart and said, well, if you want to sit here, you can wait for my technician to come back from out of town. A couple hours away, but she said it in a smart way, not very professional. And um, and I wouldn't recommend this place is, or even give them ... read more
I’m looking for the negative star button… their customer service sucks. The services writer is more concerned with his personal phone call with his mom than doing his job… then you sit for hours waiting for tire repair because doing tires that are gonna just sit there til a customer calls is way more important than working on the guy tires that is there waiting and needs to be on down the road…so if you are in any kind of time schedule stay far away from here. If you have all the time in the world and could care less this is... read more
This place is an awful place to fix your truck. I came to repair my tire o was keep asking how much you charge me for a pach she was refusing to tell me the price. Finally after 5 hours the guy patched my tire and she was asking for $147 while patching cost only $65 she was very rude and one of the employees short hair with back glasses wore supper disrespectful. After I discussed the prices they came down to $80 but very rude people I will never go here again and I do not recommend this place to any one .
5/16/23. Stopped here for fuel filter replacement. Shop was completely empty and one employee was working on tires. I thought this will be a good place. Man was I way off!!! I rattled off my fuel filter numbers. She said she had one but not the other. I called NAPA right in front of her. They had 4 on hand. Then she suddenly realized she made a typo and she has them too. I said wonderful!!!! How long to swap them out? I waited well over a hour. Watched the employees tap and play on their phones. They did absolutely NOTHING... read more
Frequently asked questions about Southern Tire Mart at Pilot
How is Southern Tire Mart at Pilot rated?
Southern Tire Mart at Pilot has a 3.1 star rating with 73 reviews.
When is Southern Tire Mart at Pilot open?
Southern Tire Mart at Pilot is open now. It will close at 6:00 p.m.