This profile has been claimed by the business owner or representative.
Splash Pools and Spas
- Pool & Hot Tub Service
- Bossier City, LA
About this business
Offering retail sales of above-ground and in-ground swimming pools, hot tubs, outdoor patio furniture, as well as a comprehensive selection of chemicals and accessories, catering to all your outdoor and pool needs.
Location details
2331 Airline Dr, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:30 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I go to this business often at the recommendation of the man whom I purchased my home from. The home came with a above ground pool installed by this business. I had no idea what I needed to do to service my pool and every time I went there the staff provided me excellent customer service from analyzing my pool water sample to recommending products that are reasonably priced compared to other companies. I took pictures of my equipment so the technician could see what I had and he knew exactly what make and model I had and exa... read more
I purchased an above ground pool 4 yrs ago. The first year was difficult maintaining the water balance, due to location of pool, other water factors. I went into splash, Bossier store, weekly asking for help, with water samples. I found the staff to be very helpful, friendly, cooperative, even after my husband asked hundreds of questions, each staff employee was patient. I have never had a problem with any product purchased or certainly not the original installation of the pool.
I completely disagree with the other comment. Splash has provided me EXCELLENT service! On several occasions, the Splash in Bossier has tested samples of my pool water and provided me ACCURATE resolutions to what ever problem I was having! I did not provide a 5 star rating because I feel they are/can be expensive. With that being said... I would rather go to splash and pay more, than go elsewhere and purchase the wrong product and end up paying more in the end! I will continue to to use the friendly staff at Splash! -
I purchased a hot tub from them 7 months ago and they were helpful at that time. paid over 11,000 cash since then cannot get satisfactory customer service. SHOULD I SAY NO CUSTOMER SERVICE. Will never do business with this company again. Customers beware, they do not keep their promise on appointments or return phone calls on a timely manner, but they are quick to make a sale.
WOULD NOT RECOMMEND BUYING ANY PRODUCT FROM THIS BUSINESS! YOU WILL FIND THEM VERY FRIENDLY PRIOR TO THE SALE. YOU WILL FIND THEM VERY UNRESPONSIVE AND UNRELIABLE TO SOLVE A PROBLEM. THE INSTALLERS THEY USE ARE VERY unprofessional AND VIRTUALLY NOT CAPABLE OF LEVELING A POOL.STAY AWAY FROM SPLASH POOLS! CONSIDER ANY OTHER POOL DEALER IN THIS AREA EXPECT SPLASH. IN THE END YOU WILL SEE WHO GETS SOAKED. WATCH OUT FOR THEIR SO CALL SALES! VERY POOR SERVICE AFTER THE SALE!!!!VERY BAD EXPERIANCE WITH THIS BUSINESS. WOULD NOT RECO... read more
Frequently asked questions about Splash Pools and Spas
How is Splash Pools and Spas rated?
Splash Pools and Spas has a 3.7 star rating with 58 reviews.
When is Splash Pools and Spas open?
Splash Pools and Spas is closed now. It will open at 1:00 p.m.