Spokane Valley Storage

IRISH PACK 

on Google

4 months ago

This used to be zips mini Storage, and the management was excellent. It has since changed hands and I've had the storage unit for over 4 years. I got behind on some payments but I worked diligently with the management to come up with a $200 a month and have phone records showing the amount of times that I have called them and worked with them to the point of deleting all of my savings and selling all of my stocks so I could make the payment plan. September 2024 there was a fire and I was able to pay off my arrearage. I commu... read more

Donell Redden 

on Google

6 months ago

Can't ever get a hold of anyone. You can't move out because their's no one to talk to. You have to cancel your credit card to stop them from taking money. 

ChristinaS 

on Google

4 months ago

Rented a unit, people never showed up to let us in. Codes didn’t work. No number to call and nobody answered when we called the number online. No answering machine. Will dispute charges with bank. 

Amber Frostad 

on Google

2 years ago

Unprofessional. Possibly a scam?! I went to the physical site, and there was no office. Area was sketchy, but my sister really wanted a unit here. The person I spoke to, claimed to b the owner but didn't know what he was doing. Against my better judgemental, I allowed them to process my card information for a storage unit BEFORE signing an agreement, which was also sketchy. I did online paperwork/agreement, and as I was filling it out, I was informed that the unit I wanted was NOT available. I was told that in order to get m... read more

Brady Ryan 

on Google

2 years ago

I currently have 2 units at this facility. In terms of simply having a place to put your things, it works. And the manager seems like a good guy if you can ever reach him. They were bought about a few months ago in mid 2022 and since the new company took over its just call center garbage.