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2960 Birch Hollow Dr, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter has lived here 2+ years, ignored all the warnings from friends and coworkers about McKinley and learned quickly they’re slumlords with a good landscaper. Earwigs and carpenter wasp invade over the summer making patios/balcony’s unusable. The pool is constantly closed, opened for two weeks in August last year, and it’s still not open in June 2026. There’s mold in the vents they coverup with lead paint. Earwigs and termites in the kitchen cupboards and maintenance request get ignored. The office never answers the p... read more
Been here for 2.5 years. Always a struggle to get things repaired. In February the bath tub coating started to peel off. Alerted management, told it would be repaired in March, it is now June. Also the gutter over the entry leaks, all winter long the landing ices over. After complaining they come an put salt on it. It is now almost June. The gutter has not been repaired. I fell 2 x this winter on the ice on the landing. Totally disgusting. This place has gone downhill. They repair nothing and just give you the run around. ST... read more
I’ve enjoyed living here but something is seriously going wrong recently. I’ve had maintenance issues completely ignored for weeks and more. My garbage disposal needed replaced in the beginning of my lease and practically every month someone needs to do something to it. I’d like to think they’re being thorough but the constant upkeep is quite frustrating. This time I haven’t been able to do my dishes for an entire week and it’s impossible to get a hold of the office, when I finally do they tell me someone is coming but no on... read more
Until recently, my experience living at Spruce Knob has been mostly positive. I have been a resident for 3 years. Repairs to the air conditioners for my unit and three others have been ongoing now for 2 weeks, and my AC is still not functional. Last weekend, it was very hot and we were not notified repairs wouldn't be completed on the timeline that was initially shared. Thankfully, the outside temperatures have been cooler this week. The communication from McKinley during the repair process has been very disappointing. I and... read more
I moved into an apartment that already had two plumbing issues and was given the wrong mailbox key. It took them two months to have everything in order after multiple reminders. Some sort of issue with the plumbing would arise at least once every couple of months; sometimes management is fast but sometimes slow. Be prepared to pay about $50/mo extra for water, sewage, trash, etc. in addition to electricity and gas with DTE—they take the building’s total and divide it by the number of residents and bill each individually. T... read more
Spruce Knob Apartments has a 3.7 star rating with 61 reviews.
Spruce Knob Apartments is closed now. It will open tomorrow at 9:00 a.m.