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Spruce Knob Apartments
- Apartments
- Ann Arbor, MI
About this business
Location details
2960 Birch Hollow Dr, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter has lived here 2+ years, ignored all the warnings from friends and coworkers about McKinley and learned quickly they’re slumlords with a good landscaper. Earwigs and carpenter wasp invade over the summer making patios/balcony’s unusable. The pool is constantly closed, opened for two weeks in August last year, and it’s still not open in June 2026. There’s mold in the vents they coverup with lead paint. Earwigs and termites in the kitchen cupboards and maintenance request get ignored. The office never answers the p... read more
Been here for 2.5 years. Always a struggle to get things repaired. In February the bath tub coating started to peel off. Alerted management, told it would be repaired in March, it is now June. Also the gutter over the entry leaks, all winter long the landing ices over. After complaining they come an put salt on it. It is now almost June. The gutter has not been repaired. I fell 2 x this winter on the ice on the landing. Totally disgusting. This place has gone downhill. They repair nothing and just give you the run around. ST... read more
Edited 5 January 2026: Unfortunately, even more frustrated after living here for a while. I've had a couple maintenance requests that have been marked completed when they very obviously weren't. There's also a very loud noise from the pipes or water heater that happens multiple times a day, often for minutes at a time, when other tenants use their water - it's disruptive and can be heard loudly in every room of my unit. The maintenance folks tell me it's an issue in all of the buildings, and there's nothing they can do. It's... read more
I’ve enjoyed living here but something is seriously going wrong recently. I’ve had maintenance issues completely ignored for weeks and more. My garbage disposal needed replaced in the beginning of my lease and practically every month someone needs to do something to it. I’d like to think they’re being thorough but the constant upkeep is quite frustrating. This time I haven’t been able to do my dishes for an entire week and it’s impossible to get a hold of the office, when I finally do they tell me someone is coming but no on... read more
Until recently, my experience living at Spruce Knob has been mostly positive. I have been a resident for 3 years. Repairs to the air conditioners for my unit and three others have been ongoing now for 2 weeks, and my AC is still not functional. Last weekend, it was very hot and we were not notified repairs wouldn't be completed on the timeline that was initially shared. Thankfully, the outside temperatures have been cooler this week. The communication from McKinley during the repair process has been very disappointing. I and... read more
Frequently asked questions about Spruce Knob Apartments
How is Spruce Knob Apartments rated?
Spruce Knob Apartments has a 3.8 star rating with 61 reviews.
When is Spruce Knob Apartments open?
Spruce Knob Apartments is open now. It will close at 6:00 p.m.