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St. John's Wood Apartments
- Apartments
- Richmond, VA
About this business
Location details
901 St. Johns Wood Dr, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
So Far So Good . My girlfriend and I have been tryna to move away from home . We looked at St. John's Woods one time before and thought oh no .. But after going back and viewing the property . We fell in love . The only thing we have worries about are the stairs we have a small child who is very adventurous and a playful puppy . They look nice but I won't let them out of my sight when it comes to thoses stairs . The floor plans and prices are great . Hopeing thT we can move here . I believe it all about what you make . Don't... read more
saint johns woods-great staff and community I busted saint. John'g woods recently and the staff wabs very freinldly and vitreous even though it was very busy. They gave. Me all the information. I needed about the complex and what I needed to move in the complex. The sort I was shown was just. What I needed and the rent was affordable. I'm hoping. To move in soon..
Tired of Roaches, Leaks and busted out windows in my car!!! I have lived here for 5 years and have seen the decline in how St. Johns Woods apartments takes care of their residences. My car window was busted out not once but twice! Gated community what a joke. Do you think the office at St. Johns Woods reimbursed me.....ABSOLUTLY NOT!! The battle with the gigantic roaches every season is ridiculous! They call them water bugs....Definitely Roaches!! I mean the biggest I have ever seen in my life. The Slap Jack repairs and mold... read more
PLS SAVE YOUR MONEY IM BEGGING 0 stars. Literally moved here with my boyfriend about a month ago. When I say these reviews about the roaches and appliances should be taken in consideration before moving here I seriously mean it I don’t care how desperate you are. The roaches are literally easily bigger than any key fob I’ve ever seen and the apartment is very poorly put together. I hate it here. Seriously don’t give them any more money than what they’d already ripping people off for. This is the ROACH MOTEL, completely infes... read more
Business response:
Violet, we welcome all feedback and I apologize about your frustrations with maintenances issues and pests. We do our best to provide excellent customer service to all our residents and guests, so it is disappointing to hear that the ball may have been dropped. I would greatly appreciate the opportunity to discuss this with you over the phone at your convenience. Could you please reach out to me directly at 804-320-1614 so we are able to remedy all of your concerns quickly. Thank you
If you want to live with roaches move in! The apartments are completely infested with roaches! You will find them literally crawling out from everywhere multiple times a day! Maintenance was hard to get in touch with and the appliances would fall apart. I did enjoy how spacious the units were. Close to shopping and restaurants.
Business response:
Anya, We're sorry to hear about your negative experience with pest. We provide pest control services and would like to set up a time that works best for you, to have our exterminator come out and treat your apartment on a regular basis. Please give us a call at (804) 391-9306 to set that appointment up. We look forward to speaking with you and resolving the issue quickly. Thank you!
Absolutely look somewhere else When I moved in, there was a condom box on one of the shelves, a barbie doll hanging in my bedroom closet, nails were sticking out of the carpet, and my dryer didn't work which took over a month to get fixed. My refrigerator stopped working, my air stopped working, my door handle/lock has broken 3x, the release on my washer machine and dishwasher won't release and wash my clothes or dishes, my toilet doesn't refill on it's own, and now because my HVAC system is "so old and should've been replac... read more
Business response:
Hi Alicia, thank you for bringing this to our attention. We’re sorry you had a bad experience at St. John's Wood. We strive to do better please schedule an appointment with our front office at 804-320-1614 so that we can resolve your concerns as quickly as possible!
Poor services Poor maintenance service. I have to wait long periods for an emergency
Business response:
Miguel, we certainly understand your concern and would like to apologize for your experience at St. John's Wood. Please give us a call at 804-320-1614 at your earliest convenience. We would like to speak with you about allowing our service team the opportunity to exceed your expectations.
They Don’t Even Deserve One Star! Lol! Don’t do it! It floods in numerous areas, they don’t make you aware. If your car gets damaged they will not cover anything. The ceilings leak! They moved us 3 times and all times were because of that. They do temp jobs and never come back instead of fixing the issue completely. They paint of mold. Will con you into paying for something that was their fault. They are lucking I can’t add pictures for proof. The parking sucks!! The parking lots are busted. Then have the nerve to charge as ... read more
Infestation This apartment is definitely infested with roaches the term they have me was "water Bugs" once my boyfriend confronted the issue. When we walked out nto the unit there were 12 roaches on the downstairs floor as well as 2 up stair and 1 right at the front door,I don't not suggests that you move here I have to kids and I'm ready to leave at this point
Business response:
We're sorry to hear that you feel this way, Jasmine. There's nothing more important to our team than the comfort of our residents and their guests, so we apologize if this wasn't properly reflected in your experience. We do request that all of our residents report any pest concerns they may have so that we can help. Thank you for your feedback, and have a nice week.
Frequently asked questions about St. John's Wood Apartments
How is St. John's Wood Apartments rated?
St. John's Wood Apartments has a 3.3 star rating with 555 reviews.
When is St. John's Wood Apartments open?
St. John's Wood Apartments is closed now. It will open at 1:00 p.m.