St. Joseph of the Pines

srmonroe4 

on Google

7 months ago

From the bottom of my heart, I want to express my deepest gratitude to the entire team at St. Joseph for the exceptional care my mother received during her stay. The administrative staff's efficiency and responsiveness eased a stressful time, while the nurses provided compassionate and skilled medical attention. The housekeeping staff maintained a clean and comfortable environment, contributing significantly to her well-being, and the dietary staff ensured she received nutritious and appealing meals. The collective dedicatio... read more

Crystal Nalley 

on Google

6 months ago

This facility should be shut down and the management team should all be fired. The state was called on them several times and they somehow were cleared for the neglect that goes on here. My mother was care for by a family member that worked there but when she wasn't there the other CNAs and Nurses neglected her. We had to constantly check on her. Thank God she is out of there and I mean Never will she go there again for rehab. 

Mimi 

on Google

a year ago

I’ve been to several rehab and long-term care facilities, and this one truly stands out. It is exceptionally clean and run by a professional, caring staff. The team is attentive and engaged, always putting the well-being of patients first. One of the biggest strengths here is the nurse practitioner—she takes the time to know each patient and their family, ensuring care is tailored to individual needs. No place is perfect, but this facility goes above and beyond to provide quality care and support. 

Elizabeth Thompson 

on Google

a year ago

I have a great uncle currently in the rehab and it's a joke. We try to find a nurse no one to be seen. Given wrong numbers that do not work to get ahold of anyone. He is currently almost dead cause of age and the fact they seem to not be attentive. There seems to only be one nurse for 20 rooms and even then I almost never see anyone when we visit checking on him. I understand it is rehab but there should at least be the same nurse every day and somewhat know what's happening and not repeating that they don't know what's goin... read more

Steve Pridgen 

on Google

a year ago

My mother-in-law was here after suffering a stroke. Chose this facility due to the high ratings at that time. Extremely disappointing experience. Often => 15 minutes to answer a call button only to be told "will be back in a few minutes to assist". The few minutes were often up to 45 mins. When advising she needed help to go to the bathroom, we were informed for her to just "pee or poop in her diaper". She was in control of her bowel movements and did not chose to soil her diaper if avoidable. Rehab was a complete joke. Work... read more