St. Peter's Internal Medicine

Brenda Hastings 

on Google

4 years ago

I have been a patient here for several years. Although I rarely had to make an appointment to be seen, when I did go I had nothing but positive things to say about the staff and my care. I found it very convenient that they have a lab on site. Even when I moved almost an hour away, I stayed because I felt that they treated me well. Until today... I have been trying to make an appointment to be seen for several months and their availability and mine have been clashing. Finally, I was able to schedule an appointment that worke... read more

Tina 

on Google

a year ago

I was scheduled for a new patient appointment. I checked in online and arrived before the appointment time I was given. After waiting to be seen past my appointment time I was brought into a room. I asked at the front desk and was told that the time given is actually a half hour before your actual appointment. The assistant in the room then proceeded to ask me all the questions that I answered online prior to my appointment. When I questioned her as to why I had to repeat this process when all the information is on their ... read more

Jibin Abraham 

on Google

a year ago

This was once a nice place, but for the last one year, we were totally neglected. Last year my kid's annual appointments got cancelled in the last minute twice, which pushed it almost 4 months, thereby delaying her vaccine schedules etc. This year, the doctor discontinued with the practice and we weren't notified until 2 days before the appointment day. They claim to have send a letter 3 months ago, which we never received (funny that bills never get lost!!). Also it is a pathetic excuse since they have this app where they s... read more

Martin Dale 

on Google

a year ago

The people working are good, but thier call system is a zero. They literally left I message with a call back number that was not functioning, as in not a working number. Called to ask if I should reschedule as I didn't get a blood test done as I was supposed to (100% "my bad"). Picked best option and system said that option is currently unavailable. Then put on perma hold, so I hung up. Called back later and that option was available and I spoke with staff and my concerns/questions were handled appropriately and profess... read more

Meghann Gordon 

on Google

a year ago

Website lists their hours as open until 5 PM. Got here at 4:55 PM to pick up meds and the doors are locked and the office is empty. They keep trying to charge a copay for preventative care visits that are covered 100%. Months later after my insurance company has already called them out on upcharging, they are still sending me bills. They can't be bothered to respond to requests for appointments though. Probably too busy with all that insurance fraud. When you call to schedule an appointment, you wait on hold for over half a... read more