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As your trusted First American Bank loan officer, my mission is to provide you with exceptional customer service. I will walk you through every step of the loan process and support you from pre-approval through your closing date. As a partner with you in the home financing process, I will provide you with a variety of lending programs to meet your individual needs. I am committed to keeping you informed throughout the loan process, and am here to answer questions, explain options and eliminate hassles and worry along the way... read more
3205 Mall Loop Dr, Joliet, IL, 60431, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 7:00 a.m. to 7:00 p.m. |
Stacy was fantastic! Made sure I understood everything and helped me through the whole process!
Business response:
Thank you for the great review, Todd. We love hearing about our customers’ fantastic experiences, and we will make sure to pass this on!
Excellent Customer service, and very responsive and knowledgeable, would recommend
Business response:
Thank you for the great review, Drew. We love hearing about our customers’ fantastic experiences, and we will make sure to pass this on!
Stacy did a great fob handling my financing project. She was very responsive to all of my questions and was able to lead the process to completion quickly.
Business response:
Dan, we’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks, and we hope to serve you again soon.
A+ customer service, let me tell ya,. She definitely deserves a bonus.
Business response:
Hi Mike, it’s great to hear that you had a positive experience. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do for you, let us know.
This was the second time we worked with Stacy. And again she did great.
Business response:
Hi, Philip. We appreciate the kind words and are glad we could provide you with a positive experience!
Stacy Parks - Mortgage Loan Officer; First American Bank has a 5 star rating with 155 reviews.
Stacy Parks - Mortgage Loan Officer; First American Bank is closed now. It will open tomorrow at 7:00 a.m.