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Stone Summit Steak & Seafood
- Steakhouses
- Wentzville, MO
About this business
Location details
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
My husband and I have eaten at SS several times. Unfortunately, each time we go the service amd good seem to be in decline. I believe we have had our last visit.
Business response:
Hi Shelly, Thanks for coming in to visit us and taking time to leave a review. Sorry to hear that your experience was not wonderful on your last few visits. We would like to hear more about it and see if it was something we could fix. Please direct message us or contact us at CustomerService@StoneSummitSteaks.com so we can collect more information on your visit and work to make it right. Thanks much, hope to hear from you soon. - JB
Good service, food definitely didn’t hold up to what the prices are.
Business response:
Hi Jessica, Thanks for coming to visit and taking time to leave your feedback. Very sorry to hear that your experience was not up to par on your recent visit. Please shoot us a DM or email us at CustomerService @ StoneSummitSteaks.com so we can collect more info on your visit and work to make this right for you. We value your business very much. Thank you. - JB
Mothers day brunch offered prime rib. I received an average size slice. The meat was so tough. I had a very hard time cutting it with a table knife. I was able to get one bite size piece to chew and chew until I spit it out. The meat was bloody and totally inedible.
Business response:
Hi Tom, Thanks for coming to visit us and taking time to leave your feedback. Sorry to hear that some of your visit was disappointing. We would love to hear more about your visit and work to make it right for you. Please email us at CustomerService at StoneSummitSteaks.com and we will look into this for you. Thanks very much, we appreciate your business. - JB
Business response:
Hi Ellen, Thanks for coming to visit us and taking time to leave your feedback. Sorry to hear that some of your visit was disappointing. We would love to collect some details about your visit and work to make it right for you if possible. Please email us at CustomerService at StoneSummitSteaks.com and we will look into this for you. Thanks very much, we appreciate your business. - JB
Really can't say we hated it, didn't have a chance to try it. We had coupons for lunch. Showed up today around 12:30. Parking lot was empty, walked in, stood waited probably 5 min, no hostess. There were people in the bar. So we turned around and left. Sorry, this was our first visit. Our daughter told us it was very good.
Business response:
Hi Vicki! Thanks very much for coming to visit us and very sorry to hear that this happened. We apologize for that and would love to make it right for you on your next visit with us. Please send us a private message or email us at CustomerService at StoneSummitSteaks.com and we will make this right for you immediately. Once again, our apologies, we look forward to hearing from you soon. - JB
Not fresh ingredients. I first ordered the grouper ($23) that came out with the sauce on top stone cold and the grouper cold and dry like it had been nuked in a microwave then set out for an hour. Even the broccoli was cold. I sent it back for the carb mac and cheese. Obviously the crab was from a can and constantly had the little shell pieces you get from canned crab in it. Not worth the price, food was disappointing. Only harsh because someone has to expect good seafood if you put that as the first thing you’re known for. ... read more
Business response:
Hi Alyssa, Thanks for coming to visit us and taking time to let us know about your experience. Sorry to hear that some parts of your visit were not up to standard. We would love to look further into this and work to make it right for you. Please email us at CustomerService at StoneSummitSteaks.com and we will look into this ASAP. We appreciate your business and feedback very much. Thanks, hope to hear from you soon. - JB
After telling my mom about this place and how good the food is we took her in. She ordered the meatloaf and my wife ordered the steak and onion soup. The meatloaf tasted like cheap filler with no real flavor and wife's soup had a bit of a spicy kick to it. When you're expecting something similar to French onion in flavor definitely wasn't there. The service was good and the manager did apologize and did take off the two, but still not sure about going back.
Business response:
Hi Tim, Thanks for coming to visit and taking time to leave your feedback. We appreciate the information and will surely share it with our team in order to improve. We apologize that your experience was not up to standard and hope you will give us another shot soon. We value your business and feedback very much. Please do not hesitate to contact us if any further issues. Thanks much. - JB
I've enjoyed dinner in the past, but had an irritating brunch experience yesterday. Food took forever to come out. Granted, we had a party of 10 and it was right at open, but still way too long for what was ordered. When it did come out I didn't get what I ordered. Fiance didn't either. Waiter acknowledged, brought him the correct plate out immediately, but left me with my incorrect order. I finally just ate because I was hungry. I get that it was your first brunch service, but it was quite frustrating.
Business response:
Hi Jessica! Thanks for coming to visit us and taking time to leave a review. Sorry to hear that your experience was not up to our standard. We would like to collect more info on your visit and work to make it right. Please send us a direct message, or email us at CustomerService at StoneSummitSteaks.com. Thanks much, we hope to hear from you soon. - JB
So, my 1st experience was awful. First, I ordered a water with lemons, Angie brought out water no lemon, what ever no biggie. Then, ordered onion petals for an app. As she brought it out I saw her take one out of the bowl and eat it, and continued to talk to us with OUR food in HER mouth. Thennnn, she acted appalled when we asked to split a salad with our meal. Then I found a hair in my food. Luckily the manager was nice and took it off of my bill, he's the only one that was decent in our incounter. Forgot our to go box 3 di... read more
Business response:
Jessie, Thanks very much for coming to see us and taking time to leave a review. Sorry to hear that portions of your visit were not up to our standard. We would like to gather more details on your visit and work to make this right for you. Please PM us or you can email us at CustomerService at StoneSummitSteaks.com and we will look into this matter for you ASAP. WE value your feedback very much. - JB
Frequently asked questions about Stone Summit Steak & Seafood
How is Stone Summit Steak & Seafood rated?
Stone Summit Steak & Seafood has a 4.3 star rating with 3,028 reviews.
When is Stone Summit Steak & Seafood open?
Stone Summit Steak & Seafood is closed now. It will open at 4:00 p.m.