This profile has been claimed by the business owner or representative.
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
So, my 1st experience was awful. First, I ordered a water with lemons, Angie brought out water no lemon, what ever no biggie. Then, ordered onion petals for an app. As she brought it out I saw her take one out of the bowl and eat it, and continued to talk to us with OUR food in HER mouth. Thennnn, she acted appalled when we asked to split a salad with our meal. Then I found a hair in my food. Luckily the manager was nice and took it off of my bill, he's the only one that was decent in our incounter. Forgot our to go box 3 di... read more
Stone Summit Wentzville. Well all I can say is if your wanting a good meal, your better off with Burger King. They messed my chicken sophia up so bad I couldn't even eat it after it had gone back. My drink that I had 2x's before dinner came as WATER.. yes just WATER the 3rd time ...cranberries and all...Daves birthday dinner was well done not medium rare and by this time we were sacred to send anything back. I have been a server before and realixe this is not "Sandras" faullt...she was amazing, however we will not EVER retu... read more
Business response:
Hi Teina, Thanks very much for coming to visit us and taking time to leave your feedback. We apologize that your visit was not up to our standard and would like to get more details on your experience and work to make it right for you. Please private message us here or email us at CustomerService at StoneSummitSteaks.com and we will look into this for you ASAP. We value your feedback very much and hope we can make this right for you. Thanks much! - JB
Gave Stone Summit a try. Unfortunately, my mistake, I didn't make reservations. And was told it would be an hour and half wait for two. So it's a good idea to call ahead. But with that being said we decided to sit at the bar. After sitting there waiting for over 20 mins, all while making eye contact with three different bar tenders, I finally asked for two food menus. Very informal as they handed them to us. Then later finally got our drink order in...a bit after. After a bit more of a wait, we were able to place our food or... read more
Business response:
Brian, Thanks for coming to visit us and taking time to leave a review. We apologize that your order did not come out correctly, we are sorry for that and would have gladly replaced it for you and made sure your bull was correct. We do value your feedback very much and will share this with our teams in hopes we avoid these situations in the future. Please email us at CustomerService at StoneSummitSteaks.com or PM us here and we will gladly fix any issue you might have while visiting our restaurant. Hope you will give us ano... read more
went for my birthday dinner with 2 other couples....... the service was lacking in a big way. Totally disappointed. We chose this restaurant because my husband had such an enjoyable experience for his birthday in October. Definitely didn't have that tonight. Not sure I will ever go back...... sad
Business response:
Hi Marcia, Thanks for coming to celebrate with us and our apologies that your visit was not up to your expectation. We are sorry about that and would like to gather more information on your visit and see if we can make it right for you. Please direct message us here or email us at CustomerService at StoneSummitSteaks.com. We hope to hear from you soon as we appreciate your feedback very much. -JB
Just left.. Sat at the bar, service was awful. Waited forever to get served, waited a long time to take our food order. Food dropped off with nothing after. Luckily we had a bottle of wine so never had to wait for refills. Mahi was overcooked and very dry but we were never asked how are meal was. No dinner rolls, no offer for dessert. Just dropped off the check and that was it. Literally no interaction from the bartender (Blonde with glasses). Went in with very low expectations (having worked there over a year ago and also ... read more
Wasn't as good as I would expect a Steak House to be, ribeye was mediocre with to much rub. Pan seared scallops were hardly seared and drowned in oil
Business response:
Thanks for coming to visit us, Steve. Sorry that you did not have a wonderful experience. We would have gladly replaced any item that you were not satisfied with on your recent visit. We would love to have you back sometime soon and hope that you will give us another shot to exceed your expectations. Thanks, we value your business and feedback very much. - JB
We tried stone summit on Sept 16 .Had to wait 30 minutes for a table .There were 5 of us .in all my years of eating out this was the worst service and food I have ever experienced. we ordered our drinks and an appetizer .That took over 20 minutes . We then ordered our meals. That was 45 minutes. Our waitress seemed confused the whole time she dealt with us. The food was less than desirable.My wifes meatloaf came out cold and burned to a crisp on the bottom..My macaroni and cheese dinner was bland .My dinner salad came with ... read more
Business response:
Hi Keith, Thanks for coming to visit us and very sorry to hear about your experience with us. We apologize for that and would love to make it right for you. Please PM us or email us at CustomerService at StoneSummitSteaks.com and we will look into this further and work to correct it. We genuinely appreciate your business and look forward to making this right for you. Thanks much. - JB
Stone Summit Steak & Seafood has a 4.3 star rating with 3,028 reviews.
Stone Summit Steak & Seafood is closed now. It will open at 4:00 p.m.