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Stone Summit Steak & Seafood
- Steakhouses
- Wentzville, MO
About this business
Location details
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Unfortunately, we will not be returning to Stone Summit. We had a "kid-free" date night and chose this steakhouse because it came highly recommended. The atmosphere was nice, however, our server was awful. We ordered coconut shrimp for an app in which we didn't receive until AFTER we were cutting into our meal. We waited 25 minutes for refills, our server checked on us MAYBE 3 times total and my steak was overcooked (ordered medium rare). For the price of the meals, this experience was definitely a bummer and we will not be ... read more
Business response:
Hi Paige, Thanks for coming to visit us and taking time to leave a review. Very sorry to hear about your experience, we apologize for that. We would like to make it right for you ASAP. Please email us at CustomerService@StoneSummitSteaks.com or send us a DM here. Thanks very much, we look forward to hearing from you. - JB
Just had lunch just now and while doing these review I'm still seating here; anyhow so much to say as in � to make it short I order Shrimp Scampi Pasta & when arrived it's dry it's like being cooked long time ago, the good thing is the bread -at least.
Business response:
Liz, Thanks for coming to visit us and taking time to leave a review. We apologize that your meal quality was not up to standard. Please DM us here or email us at CustomerService at StoneSummitSteaks.com and we will work to make it right for you. Thanks much, hope to hear from you soon. - JB
The steak had to be cook three time then I lost my interest in eat it probly won't go back for the price was to high
The steak had to be cook three time then I lost my interest in eat it probly won't go back for the price was to high
Save your hard earned money for a better dining experience.
Business response:
Hi Adrienne, Very sorry to hear that you did not have a great visit with us. We would love to hear more about your visit and find out what we could do to make it right. Please PM us with details. Thanks very much, we appreciate your business. - JB
Our first 2 experiences here were great. Good food. Ok service. We had a bad experience about a month ago where we were asked if we had a reservation and, since we didn't, were treated like we did something wrong. We waited for about 30 minutes (there wasn't anyone else waiting and a ton of empty tables) and then we were finally seated...in the middle of the dining room. It took our waitress about 10 minutes to take our drink order. We ordered waters to start and after another 10 minutes of waiting for water, we left. On the... read more
Business response:
Hi Kristi, Thanks for coming to visit us and taking time to leave a review. We appreciate you sharing your experience with us and apologize that your visit was not up to your standard. During very high volume times, like Father's Day, we do our best to ensure everyone is seated and greeted promptly as they arrive. Sounds like we missed the mark on that during your visit and we apologize. Hope you will give us another shot someday soon to exceed your expectations. We appreciate your feedback very much and hope you will give ... read more
We made reservations for the Father's Day Brunch (as advertised) a month in advance. When we arrived we had a 25 minute wait (which I thought the reservations were made to avoid a wait). After being seated, the manager, in a very unapologetic tone, informed us that they had canceled the Father's Day Brunch several weeks ago but "forgot" to inform anyone. We decided to stay and order. During the 45 minute wait for our food (we were a group of seven and expected a wait, just not that long), we noticed the restaurant had emptie... read more
Second time there, GREAT FOOD- terrible service AGAIN. It just robs you of the experience when you don't have the pleasant service with a superb meal. I am a manager, bar tender and server. I've been doing it for 10 years-I have mercy, patience and empathy for those in the industry. But these last two servers were unbelievably awful. Down right neglectful...we were greeted by being told to get settled, then she would come back for our drink order. Okay understandable. Comes back SEVERAL minutes later, and asks if we want app... read more
Business response:
Samantha First off let me introduce myself- I am one of the working owners and run the BOH. My name is Chris Avolio as a reference. I want to apologize for your experience - this is unacceptable behavior period. Our promise to the customer was not met apparently. I have spoken to the GM and we appreciate your review so we can make the appropriate measures to make sure this sort of thing doesn't happen moving forward. While it is out of my powers to rewind time and make good on this I can however hopefully extend an olive br... read more
Business response:
Hi Katie, Thanks for coming to visit and taking time to leave a rating. It was much lower than we typically see. We wanted to reach out for more info on your visit and see if it was something we can get corrected for you. Please PM us details and we will gladly look into it. Thank you. - JB
Frequently asked questions about Stone Summit Steak & Seafood
How is Stone Summit Steak & Seafood rated?
Stone Summit Steak & Seafood has a 4.3 star rating with 2,964 reviews.
When is Stone Summit Steak & Seafood open?
Stone Summit Steak & Seafood is closed now. It will open at 4:00 p.m.