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Stone Summit Steak & Seafood
- Steakhouses
- Wentzville, MO
About this business
Location details
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
The service was awful. For it being a buffet style brunch the waitresses should have visited the tables more frequently. We had to ask for our silverware as we had reservations for a party of 7 and they sat us down with 4 place settings and never brought anymore. Went to the buffet and returned to find a mound of dirty dishes on our clean table. Had to ask for sugar for our tea and to order our kitchen items that were included in the meal.
Business response:
Hi Jody, Thanks very much for coming to visit us and taking time to leave a review. We appreciate you letting us know about your experience. Sorry that we had a few mis-steps at the beginning of your visit with us. We hope the rest of your experience was good and you had a great Mother's Day. Hope that you will come back and give us another shot soon. - JB
Food was great! The chef does an excellent job too bad service sucks and manger didn't care. I tried to let Dan know in the nicest possible way. But he just was NOT INTERESTED!. Too bad I would not recommend this restaurant. I live in area and love supporting local businesses, but NOT THIS TIME! How unfortunate.
Business response:
Hi Gina, Thanks for coming to visit us and taking time to leave a review. We appreciate your feedback so we can share it with our team. We take pride in our service and are working to improve every day to deliver an exemplary experience for our guests. We hope that you will give us another shot in the future as we appreciate your business very much. Thanks again. - JB
Fairly disappointed. Not at all worth the price. Slow service.Had reservations so no wait but still took an hour to get our food from the time we sat down. Appetizer of two crab cakes with barely a trace of crab mixed into the filler and 4 jumbo prawns that barely passed for overcooked to rubber large tail on shrimp. His entree of the 26oz Cowboy steak that was meant to be rare over cooked to just above med-rare and full of gristle. Saracha brussel sprouts were strange but cooked ok, salad never came so it was taken home to... read more
Business response:
Hi Cassie! Thanks for coming to visit us and taking the time to leave a review. Sorry to hear you did not have a wonderful experience on your recent visit with us. We would like to gather more info and work to make it right for you. Please PM us or email us at CustomerService at StoneSummitSteaks.com. Thank you, we appreciate your business very much. - JB
The bartender Kristen and the great happy hour deals keep me coming back. Certainly not 75% of the staff or the surly manager.
We visited on 4/22 with a party of 8 celebrating 4 Birthdays. Six of us had the Ribeye, 3 the 12oz and 3 the 14oz. The steaks were done as ordered and were very flavorful. I compare this steakhouse to Outback and steaks were a little fattier than expected. The sides, salad, bread and drinks were all comparable to Outback. The Margaritas and Whiskey Sours weren't quite as good and seemed a little weak. Service from Miranda was very good and the Birthday people were given a Free dessert. Stone Summit is locally owned by the gr... read more
Business response:
Thank you for coming to visit us for your special occasion, Gary! We appreciate you taking the time to leave a review. We appreciate your kind words and will surely share this with Miranda. We hope that you will come back and see us again soon as we are working to improve every day. Thanks again. - JB
The service was not very good. Had to ask for bread when the meal came. My wife's steak had to be sent back for being cold, when it came out again it was very good. My steak was ok nothing special. I added a skewer of scallops with it and that was two under seasoned scallops not on a skewer. I was expecting at least three or four. Definitely overpriced for quality.
Business response:
Hi Jr, Thanks much for coming to visit us and taking the time to leave your feedback. Sorry to hear that the service on your visit was lacking during your recent visit. We apologize for that and hope you will give us another shot in the future to exceed your expectations. Please PM us so we can gather more info on your visit and work to make it right for you. Thanks very much, we appreciate your business and look forward to serving you again soon. - JB
Food was good. Disappointed in how the service was handled. We went before a concert on Wednesday and told the waitress we needed to order and eat quickly. After waiting 40 mins for food, the waitress informed us there was a miscommunication and our order was never entered, but they would take care of it and comp our food. Awesome!! Finally a business that owns their mistakes!! Yeah, not really. When the bill arrived, nothing was comp'ed. When my husband asked why he was informed it was free burger night (ummm, yeah, the w... read more
Business response:
Robyn First let my apologize for your experience it is not to our standards to have any customer unhappy and we do own our mistakes- I am one of the owners and the culinary manager - please send me a PM and I would love to have you and your date back for a meal on me- Please let me know when we can exceed your expectations- Thank you Chris
Very disappointed in the service on this visit. My drink was empty halfway through my meal and it never got refilled. Once I finish eating someone else came and got the plates off the table and my server came afterwards and give me the bill without asking if I wanted dessert (which I did wanted some gooey butter cake). And my drink never got refilled.
Business response:
Hi Maritsa, Thanks for coming to visit us and our apologies that your visit was not stellar. Please PM us so we can collect more info on your visit and we will make it right for you. Thanks, we appreciate your business very much. - JB
Our server was very polite, but our bread, salad, and meal came out together. Half of my steak was inedible fat. Drink was subpar. Next time I'll go to Texas Roadhouse and get a cheap & delicious sirloin!
Business response:
Hi Devon, Thanks for coming to visit us and taking time to leave a review. Sorry to hear that you did not have a wonderful experience with us. We would have gladly replaced your meal with a more desirable cut of steak. We apologize that it was not up to your standard as we pride ourselves on our food. In any event, we hope that you will come see us again in the future so we can exceed your expectations. Thank you.
Frequently asked questions about Stone Summit Steak & Seafood
How is Stone Summit Steak & Seafood rated?
Stone Summit Steak & Seafood has a 4.3 star rating with 3,028 reviews.
When is Stone Summit Steak & Seafood open?
Stone Summit Steak & Seafood is closed now. It will open at 4:00 p.m.