Storage Depot Monteagle (Foresite Ave)

Jim Gadra 

on Google

a year ago

Copper Safe has bought up all the facilities in our town and administer them from points unknown! My experience has been less than overwhelming throughout my lease period. If l had a choice, l would not contract with Copper Safe. Period! There is one exception; Angela, the agent who helped facilitate my move-out was exceptional. Excellent, courteous and most professional. Her command of the English language was perfect and her communication skills superb. Whatever they pay you, Angela, is not enough. Five Stars for Angela! 

Trevor Webb 

on Google

a year ago

Should be zero stars honestly. When I rented a spot at the facility I was told they had 24/7 security cameras well last Friday I get there to pick my trailer up and it and my side by sides were destroyed. Called the number for the facility and talked to someone can’t recollect their name at this time but at that point I was told that the cameras are only dummy cameras and do not work. Like previously stated the officer that showed up says it happens all the time and that they were waiting on it to happen and knew what happen... read more

Lane Johnson 

on Google

a year ago

CopperSafe is the absolute worst company that I’ve ever done business with. The first unit was reserved in a city one hour drive away. I had to call back and transfer to a unit in my own city. The units are not labeled the same on the actual unit as what their customer service team has. When I showed up the next morning to move in, there was a new lock on the door and the combination lock from the previous day was removed. They promised a 10x15 unit, but the unit was only a 10x10. To top it all off, the slide up door to... read more

YINGWEN LIU 

on Google

8 months ago

The Depot's reservation system was hacked/corrupted, sending out mass spam emails about reservation info of the storage. It's highly recommended to enchance the company's network security to avoid it from happening again. 

anita east 

on Google

2 years ago

We got a phone call from them saying that someone else’s stuff was in our storage building. To find out, someone who had a similar name as mine told them that my storage unit was theirs. They believed her with out verifying her name or contacting us and cut our lock off and put a new lock on. Then my husband was supposed to meet someone that works there and they were supposed to put a new lock on it but that didn’t happen either. So we couldn’t get into our unit to check and see if someone had stolen anything out of it. We c... read more