Extra Space Storage

Mickey Tate 

on Google

a week ago

The absolute worst company to deal with. I haven't even had my storage unit for half of a year and they've already raised the rates up on me by $40. They refuse to give me any explanation to why the rate was raised. My account was just charged for almost $80 more than what my rate for the storage unit was. Absolutely zero notification on price change and when I called the customer service line. They pretend they have no idea what's going on and told me, my price never went up. So a question to you, why did my account raise... read more

M R 

on Google

3 weeks ago

I recommend going somewhere else. Yes location is "secure" but it's basically nothing more than an insect infested garage. Plan on fighting through the bugs and spiders to get to your stuff. I have been renting the space less than a year and my rate was raised. When I asked why the customer service rep told me " because you signed a contract saying we can raise your rate whenever we want". That is a quote you can listen to the recording. I have tried for the last 3 months to change my phone number and payment info and ... read more

randy baker 

on Google

2 months ago

It was clean and well maintained as well as secure. Zach was very good to work with and always willing to answer questions. I would recommend to anyone looking for a unit. I will not hesitate to use them again if a need arises in the future. 

Hannah Farmer 

on Google

5 months ago

They have been very helpful and easy to work with. I ran into an issue recently and they helped me resolve it, even offering me a couple of options in order to keep my unit. I really appreciated it. Nick was very nice and got it taken care of for me right away! 

Judith Hunt-Glenn 

on Google

2 months ago

When we opened our new rental unit it was NOT cleaned out. There were several items in the unit and it smells like urine. We have not moved anything in AND are waiting for them to come remove the items and clean the unit.