Storage Of America

Shirley 

on Google

2 months ago

They just raised my rate on a small unit an additional $62 per month. That is a huge increase all at once & they only give you 30 days notice. This is after they forced us all to go to automatic payments last year. UPDATE: I received a call from Storage of America & the emails that went out were a mistake and they will be sending out emails with an increase of a couple dollars per month. As per the reply that Storage of America made to my original review, the information is incorrect. The current price on their website is $... read more

David Scofield 

on Google

2 months ago

Leased a storage unit for $10 and I guess there was a promotion of some sort of that time, that ended and the now they charge $40 for it. Called manager, he agrees with me, they do that to fill units and then know it's to hard to move out so some HAVE to stay and they make there money off the screwing of there customers. I recommend going elsewhere to an actual honest facility. To bad these awful and unmoral buisness practices are being used by Storage of America. 

Austin Tuttle 

on Google

a year ago

I was a week an half late on payment. Instead of placing their lock (red lock) beside mine like they did with several other units, they cut my lock off first and then put their lock on it.. after I paid my dues, they email the padlock combination and then I go there notice they cut my lock off and then noticed my gun case was missing. The case was in plain view when you open my unit and I had a padlock on the case, so I’m guessing whoever would have thought there was stuff in the case, but thankfully I had it empty at the ti... read more

Dakota Altum 

on Google

8 months ago

My wife and I recently rented a unit a few days ago and my biggest complaint is there were cockroaches when we went to put our things in storage. I killed one and took a picture. Aside from that they disable the doors at night now and one of the main reasons we went to them in the first place is because of the 24 hr accessibility. -Update- Due to my review my wife was called by someone named Jose and was told to empty the unit. then he told her that it was us that brought them when for 1 we don't have roaches and for 2 we ha... read more

kelli zard 

on Google

11 months ago

Do not rent from here. They will not take partial payments or payments over the phone if your account is past due. I had renters insurance for a full year and was never credited for it. Bad business model-Stay Away! Edit: I was finally able to make a payment over the phone, but they tried to charge me an extra $110 in fees. As a courtesy, I was then advised that the fee would be waived (What???). Here's to NOT taking my money when I was trying to give it and then trying to charge me DOUBLE.