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Storage Sense - Bird in Hand
- Self Storage
- Bird in Hand, PA
About this business
Location details
249 Railroad Ave, Bird in Hand, PA, 17505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I spoke to Brittany who is the manager of Storage Sense in Lancaster and Burnham PA. She is very nasty has an attitude that is so unprofessional for a business. I keep getting charged more and more late phase and I never signed an agreement so this is illegal. My payment is supposed to be $265 a month and I'm a month late and now it's at $703. Explain to me how it is so much money with all these late fees that they keep charging me. I asked to speak to a general manager. They will not give me that information. That is unprof... read more
Business response:
Thank you for sharing your feedback. We would appreciate the opportunity to discuss these issues with you directly and learn more about your situation. Please contact our management team at info@storageasset.com at your earliest convenience so we can address your concerns and work toward a resolution.
I have been using the storage unit for a year now in July. It is the worst company to ever put your Storage in. The property is disgusting looking. It has trash all around it. It has cars that are all rusted and don't work. The units itself are disgusting. The company if you are past due one month they won't let you do a partial payment. You have to pay it in full which I think is ridiculous because of what is going on in United States with the gas cost and the food cost rising on a daily basis and they are not empathetic in... read more
Business response:
Thank you for sharing your feedback. We would appreciate the opportunity to discuss these issues with you directly and learn more about your situation. Please contact our management team at info@storageasset.com at your earliest convenience so we can address your concerns and work toward a resolution.
Frequently asked questions about Storage Sense - Bird in Hand
How is Storage Sense - Bird in Hand rated?
Storage Sense - Bird in Hand has a 4.4 star rating with 59 reviews.
When is Storage Sense - Bird in Hand open?
Storage Sense - Bird in Hand is closed now. It will open at 6:00 a.m.