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Storage Star Hilo

4.8

About this business

Premium Self Storage in Keaau, Hawaii Have you been searching for a storage unit near your home in Keaau, Hawaii? Storage Star Hilo, in the Puna district, offers a variety of unit sizes and prices to help you find the right solution for your needs and budget. Whether you’re downsizing your home, subletting while you travel, or just trying to make some space, we’ve got a unit for you. Are you a business owner looking to store merchandise, files, or tools? We’ve got you covered. Our professional team is here to help, so feel ... read more

Location details

16-151 Melekahiwa St., Keaau, HI, 96749, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.8115 reviews
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Jamie V.'s profile image
Jamie V. 
on Birdeye

3 months ago

Victoria was great!!! I needed a storage unit on short notice. I was able to tell her what I wanted, listen to my options and prices, make my decision, and give her my information all while driving there. When I got there, my contract was ready and the unit door was open for me to load quickly. I loaded and locked up. On the way out, I signed my paperwork, got my copies, and was on my way all under 45 min!!! Now thats what I call customer service!!!  

Business response:

We are delighted to hear that you had a positive experience with Victoria at Storage Star Hilo. We appreciate you taking the time to share your feedback. If you have any further questions or need assistance, please do not hesitate to contact us. 

Wayne C.'s profile image
Wayne C. 
on Birdeye

3 months ago

Good times good vibes 

Business response:

We're glad you had a positive experience with us, Wayne! Thank you for choosing Storage Star Hilo. 

Don S.'s profile image
Don S. 
on Birdeye

5 months ago

Storage Star has been a great vendor to do business with. All of the staff we have encountered have been very helpful and friendly. We look forward to doing more business! 

Business response:

Thank you for your kind words, Don! We're thrilled to hear that you've had a positive experience with Storage Star Hilo. Our team is always here to help and provide friendly service. We appreciate your support and look forward to serving you again in the future. 

rose f.'s profile image
rose f. 
on Birdeye

5 months ago

Awesome Customer Service I have been a customer for 9 years. Happy with security and cleanliness.  

Business response:

Thank you for your kind words, Rose! We're thrilled to hear that you've been a satisfied customer for 9 years. Providing excellent customer service, security, and cleanliness are our top priorities. If you have any questions or need assistance, please don't hesitate to reach out to us at (808) 966-4040. 

Dawn M.'s profile image
Dawn M. 
on Birdeye

5 months ago

Always a joy working with Victorya at Storage Star. They're conveniently located in Keaau, clean, easy to work with, reasonable prices, secure and offer a variety of sizes for your needs. 

Business response:

Thank you, Dawn, for your kind words! We're thrilled to hear that you had a positive experience working with Victorya at Storage Star Hilo. We strive to provide convenience, cleanliness, and reasonable prices for our customers. We also prioritize security and offer a variety of storage sizes to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out to us at (808) 966-4040. 

Augustina R.'s profile image
Augustina R. 
on Birdeye

5 months ago

The Hilo, Hawaii facility is good and the service of the Management Team is professional & friendly. 

Business response:

Thank you for your positive feedback, Augustina! We're glad to hear that you had a good experience at our Hilo facility in Hawaii. Our Management Team strives to provide professional and friendly service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (808) 966-4040. 

Scott A S.'s profile image
Scott A S. 
on Birdeye

5 months ago

Some of the Best Staff around, always courteous and very helpful. Always responds quickly to requests/questions. Highly Recommend 

Business response:

Thank you for your kind words, Scott A! We appreciate your recommendation and are delighted to hear that our staff has been helpful and responsive to your needs. If you have any further questions or requests, please don't hesitate to reach out to us at (808) 966-4040. 

Molly K.'s profile image
Molly K. 
on Birdeye

7 months ago

Awesome service and friendly staff in Keaau. Convienient location, too! 

Business response:

Thank you for your kind words, Molly! We're thrilled to hear that you had an awesome experience with our friendly staff at Storage Star Hilo. We pride ourselves on providing convenient and top-notch service. If you ever need anything, don't hesitate to reach out to us. Sincerely, Storage Star Hilo 

Frequently asked questions about Storage Star Hilo

How is Storage Star Hilo rated?

Storage Star Hilo has a 4.8 star rating with 115 reviews. 

When is Storage Star Hilo open?

Storage Star Hilo is closed now. It will open on Sunday at 9:00 a.m.