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250 S Randall Rd, South Elgin, IL, 60177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I rented a drive up unit online. It was super easy and convenient. I received an email with the lock code for my unit and the entry code for the gate and both worked as advertised. There was a manager on site both times I needed help with anything. The unit was clean and large and easy to access. I just needed a few months of storage while house renovations were ongoing but would definitely rent from here again in the future if I need storage again. My experience was great. Nothing but positive feedback from my perspective. ... read more
I signed up for a 7.5'x10' storage unit and received this awkward unit which was a weird corner unit. It would not work for my purposes. I also saw there seemed to be a required type of lock for the units. I went there on a Monday and Tuesday during business hours and no one was there. I called and left messages on the two store numbers that were provided and eventually received a call back when I left another message on both phones on Wednesday. The store manager called back and after a lengthy discussion agreed to cancel m... read more
My husband and I rented a storage via their website and scheduled a move in day for today. When my husband arrived at the unit, it’s locked. I’ve been trying to get a hold of them through customer service since it’s a Sunday because it says call for assistance and nothing. I called every number provided (website, Google page, contract) and shot them an email this morning, still nothing. We understand that no in-person help would be provided but help via phone or email would be appreciated as it is stated call for assistance ... read more
Don’t trust the guy who runs this place. Been here for about a year. Rent has doubled in that time. In the past couple months I’ve gotten a email saying rent is being raised by $7 this past month, then be lowered again. Went to pay my bill and found out that it’s increased $20 more. Never received any email or notification about this increase. Spoke to amazing store manager at south Elgin and he told me I should really read the small print before I sign stuff lol. Rate started at 43 a month and now they want 77 including the... read more
I just stopped in today to rent storage space and Mike was so helpful end up finding me the perfect storage space today and has very great customer service skills. Thank you again for helping me. You just made my life a lot easier.
Store Space Self Storage has a 4.7 star rating with 104 reviews.
Store Space Self Storage is closed now. It will open tomorrow at 9:00 a.m.