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Store Space Self Storage
- Self Storage
- Walton, KY
About this business
Location details
13286 Walton-Verona Rd, Walton, KY, 41094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedVery unprofessional. The climate control storage is wet resulting in ruined belongings.
Be very weary of this company..... We called and was told there was a unit that would work for us backing in a boat. So we rented it over the phone. It was a relief because we had been searching and the new boat was coming soon. We drove out the same day and there was no way to maneuver the boat into the unit so we called and cancelled the same day. (the guys at the facility told us they will tell you anything you want to hear because they have no idea what the unit and surroundings look like.) This was August 12th. I have m... read more
Business response:
Hi Joe, we would like to give you a full refund for your troubles, but we are having difficultly locating your information from our system. If you could provide us with a unit number, phone number, or last name we would greatly appreciate it!
They have HORRIBLE customer service!! They take payments from your card that is UNAUTHORIZED, then tell you it will be 30 days for a refund!! Plus they keep upping the storage rent!! I for sure will be taking my business else where!! Not to mention their website is a joke to register my info ALL OVER AGAIN 🙄🙄 Nothjng is ever their fault nor do they try to make it right! Joke, complete joke! I have referred SOO many people to them, but not now!
Business response:
Shelee Hensley, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (314) 530-0311 at your earliest convenience and we will do our best to resolve this with you.
Frequently asked questions about Store Space Self Storage
How is Store Space Self Storage rated?
Store Space Self Storage has a 4.4 star rating with 144 reviews.
When is Store Space Self Storage open?
Store Space Self Storage is closed now. It will open tomorrow at 9:00 a.m.