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StorSafe of Huntley South
- Self Storage
- Huntley, IL
About this business
Our facility provides clean, safe, and affordable storage units for residents and businesses in the area, all within proximity to local attractions like Walmart, breweries, a car dealership, an Amazon hub, and General RV Center Huntley. Just off the I-90 exit, our state-of-the-art facility offers drive-in-loading climate-controlled storage units, non-climate-controlled units, drive-up storage units, large units for contractors, and RV, boat, and truck parking. Enjoy our self-serve kiosk, 24-hour access, and best-in-class... read more
Location details
11181 Giordano Ct, Huntley, IL, 60142, United States
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Customer service was excellent! Matt Clark went out of his way to assist us from beginning to end, and Michelle was very sweet. So far so good with the car space we rented!
Where do I start?! From the regional manager to Michelle, to the employees at both Huntley locations, the service experience was exceptional. Caring, receptive, energetic, immaculate facility, everything explained so well. The technology, ease of use, convenience, and the people element with Michelle and RM getting me set up was coordinated, kind, fast -10/10!
The staff here was extremely helpful for me when I was moving things last minute (on a Sunday) from a deceased family member's home. Marc in particular made himself available to answer all of my questions and get me set up over the phone. It was a stressful time and he was very patient and helpful in the entire process. The facility is very clean and safe. There are carts for moving items. The keypad entry is helpful. Great spot!
Penney in Skokie was a huge help with the entire process over the phone. She assisted me with the contract, finding my unit and making sure I had a functioning lock. The facility is very clean.
Since ownership changed, storage rates have increased frequently including the most recent rate increase of 18% for a total rate increase of 70% over the course of 50 months. Combine this with decreasing levels of service including a complete lack of snow removal and this storage business is very poor. Also, as other reviewers have noted, they apply additional fees without any attempt to contact their customer despite having phone numbers, email addresses, and home addresses available.
Frequently asked questions about StorSafe of Huntley South
How is StorSafe of Huntley South rated?
StorSafe of Huntley South has a 4.1 star rating with 60 reviews.
When is StorSafe of Huntley South open?
StorSafe of Huntley South might be open. It requires an appointment.