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Our facility provides clean, safe, and affordable storage units for residents and businesses in the area, all within proximity to local attractions like Walmart, breweries, a car dealership, an Amazon hub, and General RV Center Huntley. Just off the I-90 exit, our state-of-the-art facility offers drive-in-loading climate-controlled storage units, non-climate-controlled units, drive-up storage units, large units for contractors, and RV, boat, and truck parking. Enjoy our self-serve kiosk, 24-hour access, and best-in-class... read more
Since ownership changed, storage rates have increased frequently including the most recent rate increase of 18% for a total rate increase of 70% over the course of 50 months. Combine this with decreasing levels of service including a complete lack of snow removal and this storage business is very poor. Also, as other reviewers have noted, they apply additional fees without any attempt to contact their customer despite having phone numbers, email addresses, and home addresses available.
Booking the storage unit online was painful and never resolved - credit card processing error on your side. I booked it at the site - only problem there was that kiosk was too low and I had to retype often. Manager (Michelle) has been easy to work with.
Very happy with the customer service we received while doing rental process. Michelle was very helpful especially since we called with many questions.
I have a storage units, at the south location. The facilities are kept in great condition and the staff are wonderful to work with. I specifically worked with Chris Engels, she always really helpful and took care of me to make sure I understood all the details. It was a pleasure to work with Chris. I highly recommend this place.
Everything good once again. I’d love to see discounts for repeat customers. Great overall!
StorSafe of Huntley South has a 4.1 star rating with 60 reviews.
StorSafe of Huntley South might be open. It requires an appointment.