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StorSafe of Port Washington

3.6

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3215 Northwoods Rd, Port Washington, WI, 53074, United States

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3.642 reviews
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Gregory B.'s profile image
Gregory B. 
a year ago

Clean storage and always get back to you when asked a question. 

Business response:

Hi, Gregory. Thank you so much for leaving us a stellar review! 

Mailee H.'s profile image
Mailee H. 
a year ago

What a nice helpful gentleman. Really experienced with customer service and knows what’s talking about. Thanks for accommodating me with a short notice. 

Business response:

Hi, Mailee. We appreciate the kind words and are glad we could provide you with a positive experience! 

Brewcity B.'s profile image
Brewcity B. 
a year ago

This facility has Changed management several times. The manager is rude!! My unit leaks water, there are white particles all over my belongings and there is rust by the door because the water runs in!  Since it has become a Storsafe, my rent has gone up twice.My rent was at 130 a month for several uears prior and after two years with Storsafe it has increased to 245 a month. Every year more increases..  They also provide their own insurance and if you don’t update it every year with a new declaration mailed to them they wil... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Brewcity. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Port Washington. 

Michael G.'s profile image
Michael G. 
a year ago

Stay away from these con artists I left a negative review they changed it to a positive review.  

Business response:

Hi Michael we actually are unable to change reviews, they are connected to your account. We value customer feedback and sorry you had such a bad experience.  

Michael G.'s profile image
Michael G. 
a year ago

I need to speak to someone regarding my rent I called three times to ask a question,about my rent last year. I'm in a climate controlled storage unit in d8 that hasn't worked except maybe once that I know of.In Port Washington Wisconsin. No one called me back I don't understand if my rent went up to $72 I have to play 10 extra dollars for insurance that I'm forced to take how, and why am I playing $ 84 dollars, and not $82????? I recently received a letter in the mail advising me that my rent is going up from $72 to $83 d... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Port Washington. 

Frequently asked questions about StorSafe of Port Washington

How is StorSafe of Port Washington rated?

StorSafe of Port Washington has a 3.6 star rating with 42 reviews. 

When is StorSafe of Port Washington open?

StorSafe of Port Washington is open now. It is open 24/7.