Stratus

Bob K. 

on Birdeye

a year ago

We are so impressed with Stratus and Abe. He was so informative, most friendly, willing to help at any length and very professional. He provided us with a timeline for results and how to handle and what to expect. Utmost respect for Abe and Stratus. Thank you so much. Bob and Robyn 

tau t. 

on Birdeye

a year ago

maybe some of the worst company i have ever dealt with. representatives cannot answer basic questions, do not return calls, and know little to no knowledge of how their system works. you will be much better off going to another company who provides this service.  

Athena G. 

on Birdeye

2 years ago

The staff involved in testing was friendly and helpful. However, after paying in full prior to the testing, my (minor) son was billed an additional $866. It was incredibly difficult to get anyone on the phone to discuss the bill and once I finally spoke with someone they had no explanation to offer and just insisted the bill was due. Well, what do you do when you have an incredibly high bill in your child's name? I can only assume this is a tactic to exploit people into paying whether the charge is accurate or not. I asked f... read more

miki s. 

on Birdeye

3 years ago

Tech that came out was great. Billing is deceptive. They don't have their own neurologists so they send all their eegs out to be read to the same company that is not in network with most major insurances. Expect a bill to the patient for hundreds of dollars. Neither the patient nor referring physician were notified of this referral nor anticipated co-pays. Stratus indicted that there was no way for them to know if the service they use is in network. If it had been in network, I would have paid nothing. They could send it out... read more

Anglea & Jon H. 

on Birdeye

4 years ago

I wish I had had an experience that everyone who gave higher ratings for did. I had approval from my insurance company and had to call everyday to speak to someone in regards to the authorization. Each time I was told that they didn't see the authorization (never asked me for the number) but they would send to a scheduler to call me back. I never received one phone call back each time. I also emailed the company, no response via email. This all happened if I was lucky enough for someone to answer the phone. There were ... read more

Lauren J. 

on Birdeye

5 years ago

Eric J. was extremely unprofessional. He took his visit as an opportunity to share his unwanted opinions. Of these opinions, he talked about his love for Trump and also commented on who is "raised right." Disgusting and unprofessional behavior.