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Strive Compounding Pharmacy
- Pharmacy
- Leesburg, VA
About this business
Location details
36 Catoctin Cir SE, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Compounding pharmacy goes beyond industry standards with rigorous third-party testing, top-tier ingredients, and a relentless drive for improvement.
They have changed since I first started receiving prescriptions. They are late with my latest and I need the meds daily. This is not acceptable and they refused to initally fill the doctor's prescription because it was too early. They never filled it and then I called and the still didn't even though they said they would. Another call and they stated they will try to get it to me before the meds run out. Nope! I have to go three days without them and they stated the burden is on me. This is NOT acceptable and dangerous to cu... read more
Business response:
Hello, Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the frustration and concern you have experienced regarding the timing of your prescription fill. We understand how important it is to receive medications consistently and on time, especially when they are taken daily. We'd love the opportunity to look into your situation further and come up with a solution that works for you. Please reach out to us at (703) 779-3317 or careteam@strivepharmacy.com so that we can review ... read more
The Compounding Center was soooo much better with communicating with clients. Strive FAILS because it charges you for the script but NEVER lets you know when it is time to pick it up. There is no such thing as mind readers..... only people who have tells and those people who can read the tells. Strive get your poop together!
Business response:
Lynda, thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by not receiving notifications regarding the status of your prescription. We understand how important timely updates are, and we regret that this did not meet your expectations. At this time, we are reviewing our notification system to determine why the alerts were not successfully delivered. Please reach out to me directly at (703) 779-3317 so we can review your notification preferences together and ensure you're getting... read more
The first prescription they didn't include the irrigation bottle, but since I already had one I let it go. They both texted and emailed multiple (on the verge of too many) times. I heard nothing at all about the second order for a different prescription. I had to call them, and was told they were "waiting for payment" and they had sent me an invoice. They had neither texted me, nor emailed me, when they had a verified number/address that had worked previously. This has lead to me feeling lousy and not able to start my path ... read more
Business response:
Hi Gupta- thank you for sharing this feedback. I'm truly sorry for the delays and communication issues you experienced - that's not the level of service we aim to provide. We're reviewing what happened to improve our notification and follow-up process. Please reach out to me Nicki directly at (703) 779-3317 so we can ensure your prescriptions are handled promptly going forward.
Frequently asked questions about Strive Compounding Pharmacy
How is Strive Compounding Pharmacy rated?
Strive Compounding Pharmacy has a 4.5 star rating with 732 reviews.
When is Strive Compounding Pharmacy open?
Strive Compounding Pharmacy is closed now. It will open tomorrow at 8:00 a.m.