Structured Foundation Repairs and Roofing Systems

Name: Structured Foundation Repairs and Roofing Systems
Address: 13301 Trinity Blvd, #133, Euless, TX, 76040, US
Telephone: (972) 484-1200
Price range: $$
Rating: 4.9

4.9

★★

2667 reviews

|Home Services|Euless, TX 76040 United States

13301 Trinity Blvd, #133, Euless, TX 76040 United States

(972) 484-1200

https://www.structuredfoundation.com/

Home & Garden, Home Inspectors

Closed now

About

Structured Foundation Repairs, Inc. specializes in the repair of slab and pier and beam foundations for residential and commercial properties in Dallas-Fort Worth Metroplex. We also offer drainage correction (install surface drains, French drains and Chanel Drains) and do mudjacking. Our continued success is dependent on client referrals so whether you're buying, selling, or refinancing or just in need of repairs, Structured Foundation Repairs, Inc. is here for all your foundation repair and drainage correction needs. Structured offers Fast Free Initial Assessments to establish whether or not the home is in need of repairs. 25% of the homes we evaluate don't even need repairs. High st

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4.9

★★

2,667 reviews

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4★121

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Tobin Hagan on Angi

★★

12 years ago

Smoothly

Owen Mitchell on Angi

★★

12 years ago

I had a termite inspection on a home that I had just purchased and was told there was a problem with the pier and beam foundation (one of the piers was not functioning). The house did not seem very level, so I called Structured Foundation Repairs. They scheduled a visit the same week that I called. The person who arrived, Brandon Hoge, spent over an hour measuring the floor height around the house using fancy equipment and then crawled under the house and inspected the foundation. He took long enough that I was worried that this was going to cost a lot of money. When he came back up, he showed me his drawing indicating about a 6 inch variation in floor height. He said that the foundation looked really good, and even though a couple of piers were not touching the beams, everything looked fine and that there was nothing to worry about and that this variation was typical for a pier and beam foundation on a house this old. He said they could do some leveling but there was no guarantee that this would get the house as level as a newer home. We agreed that nothing needed to be done at this time. Was I surprised. It's like going to the dentist and being told that I have no cavities. I appreciate the honesty of these folks and plan to call them again when we do some structural changes due to remodeling.

TONI SUTTON on Angi

★★

13 years ago

They came out, inspected my home and recommended 6 piers on 9/16. Installation was scheduled for a Friday, 10/8/2010 but one of their trucks broke down so they agreed to come the following day which was a Saturday when they normally don't work. This was acceptable. A team of 5 or 6 arrived at 9 am and worked until dark to complete the install. We were quite shocked while sitting in our house how much the house rocks around (rises and falls) while the are installling the piers and quite expected stuff to start falling off the walls. They assured us this was normal. They proceeded to lift the house approx. 1 inch. Team seemed qualified and took care to clean up their mess and put things back as they were. They also took extra time to scatter some left over dirt in some of the low areas in our yard when it would have been much easier for them to haul off. Highly recommend.

Jerry Landau on Angi

★★

13 years ago

It was a good experience. The initial inspection was done with us present and they explained the process well. The bid was about what we expected and we set up the service for a couple of weeks from the inspection, They showed up on time, did the job, left the house without a mess, and their work passed the follow-up inspection of the engineer.

Susan Templeton on Angi

★★

13 years ago

They were one of the 3 companies that came out to give us a bid. We got a structural engineer and ended up using another company since the structural engineer had a relationship with them. They came out to give us a quote and I liked the guy who came out. We did get 3 different solutions from 3 different companies. We didn?t know who to believe since they were all talking about their estimates being better than the others. So we got the structural engineer, but that was nothing to do with the guy who came out to give us a bid. There was really nothing wrong with them and they were number 2. The thing that I couldn?t quite get was how credible he was. His quote in terms of the solution was fairly similar to what we ended up doing, but his quote was probably $2200 more than what we ended up doing. He sent us an article about root barriers. He followed-up a couple of times to find out as to what we wanted to do via e-mail. I couldn?t tell if he was recommending the right solution to us versus trying to make a sale.

Business Response:

In this report it seems like the customers only concern is price. It is unfortunate, however that we cannot compare apples to apples. If we could see the other company's estimate or speak with the customer we would ask several questions such as: 1. Are their crew members employees or do they use day laborers? Is the company fully insured including Workers Compensation to protect the homeowner? Did the company include a permit for the City of Carrollton? What type of warranty was the company offering, was it pro-rated? All of these things contribute to the cost of a repair and most times when you compare jobs item to item we are usually very, very competitive. A lot of times, we are the most economical, while still being ethical. The customer also stated that he couldn't tell if our representative was "...just trying to make a sale". Our representative actually took the time to send the customer a article discouraging root barriers instead of just giving them a price to install them. As a company, our motto is "do the right thing" and we feel we provide a quality service. We are disappointed that this customer thinks the service we provided is only worth a "B" rating since she repeatedly states that we did nothing wrong, she liked our representative, we followed up, sent her information and our repair plan was similar to the one she chose. Again, her only complaint appears to be cost and the service she was provided by us was free.

Dan Dennison on Angi

★★

14 years ago

Company did an outstanding job! Highly recommend. This is the first time we have ever had to have foundation work done on a home. The experience was much, much better then expected. Chris Bailey from Structured Foundation Repair is excellent. He is one of only 2 TREC licensed foundation instructors in the DFW area. He really knows what he is talking about. He explains the situation completely and makes you feel very comfortable with the process. The company sent a structural engineer to recheck the original estimate to make sure it was correct. They also send a plumber to check to make sure there are no leaks prior to the leveling. Once the job was complete, both the structural engineer and plumber return to make sure everything worked out as planned. Great to have a second opinion at no added expense. All the workers they use are employed by the company, so no outside contractors. They showed up on time and finished early. When they left, you could not even tell they were here. The yard was out back together, the ground cover was replaced perfectly, even the decorative stones in the front flower bed were washed off and put back before they left. They continuously gave us updates as they progressed throughout the afternoon, keeping us informed through the entire process. Even the installation of the interior pier was handled perfectly, with no mess on the inside of the house when they left. If I ever need another foundation company I would call them immediately, no need to look any further.

Ms. Kellie Batko on Angi

★★

15 years ago

They were quick and efficient. Managed to avoid breaking thru our sidewalk which was the original plan. Also the sales rep. was very truthful about what needed to be done and did not try to low ball me. The plumbing company they used had good integrity as well. Did exactly what they said overall, and charged exactly what the quote was.

DOROTHY POINTER on Angi

★★

15 years ago

Randy Lazier was very good on calling me and coming out to give me an estimate. The engineer also was very nice and showed up when he said and was very flexible with my schedule. The crew showed up and had problems with getting the house level. I ended up with more cracks which is normal I believe when you are lower on one side of the house then the other. We could not resolve all the problems without pouring a couple of piers on the inside but I didn't want to do that at this time. My main problem is the follow-up. They took my front porch apart to put two piers and did not come back to finish putting it back. They poured the concrete but said they could not match the pebble finish on my porch so I am left with a 3 foot hole with a 1-2 " drop when you walk out my front door. When I call the office, Mindy says she is working on it and will get back to me but it has been since 8-16-08 and my porch is still not repaired.

Business Response:

THE MATERIAL ON THE MEMBER'S FRONT PORCH WAS A MATERIAL WE WERE UNFAMILIAR WITH. IT TOOK SOME TIME TO RESOLVE THE MATTER AS WE WERE LOOKING FOR A MATCH. BECAUSE IT WAS A COSMETIC ISSUE, BY OUR CONTRACT, THE HOMEOWNER WAS RESPONSIBLE FOR PAYING FOR THE REPAIR, HOWEVER, AFTER MUCH DELIBERATION, THE HOMEOWNER MADE THE DECISION TO HAVE THE PORCH PATCHED WITH A DIFFERENT MATERIAL AND THE PATCH WAS COMPLETED BY OUR COMPANY ON 09/05/2008.

Phillip Keith on Angi

★★

15 years ago

The service people showed on time and began to work, right away. The job took about 9-10 hours. The foreman on the job estimated when they might finished and, while I didn't believe they'd be done in time, they were done right around when he said they would be. He offered to take away the excess dirt (which I had no room for in the yard or property) which I appreciated. The replaced concrete looks good and was matched fairly well with the existing concrete. The house was raised and stabilized. There were some minor cracking on the interior walls of the repaired side that were not the responsibility of the companies. All foundation companies warn of this type of ensuing potential damage. Nothing a little spackle won't help.