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Structured Foundation Repairs and Roofing Systems
- Home Services
- Euless, TX
About this business
Location details
13301 Trinity Blvd, #133, Euless, TX, 76040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had an inspection performed as I'd observed signs of settling (fine cracks and door sticking). Was bracing myself for worst case scenario as I've heard tales of the cost of foundation work. Luckily, advised all normal levels of settling and no work recommended.
As you can imagine no one wants to have foundations issue, especially after moving into a home less than a year. Structured foundation not only did a great job but set our minds at ease and walked us through the entire process. They were punctual and finished the job much faster than i had expected. <br /> They had to install piers around our entire house. I had nightmares of a full on construction site at my house for 3 days. Instead when i got home I could not even tell that they did work had my wife not told me all tha... read more
I love giving praise to people and companies that stick up for their people, Structured Foundation repair is not one of those companies. In a crazy tight market like NorthTexas, rather than fix a 30 minute problem costing them <$200, they're hiding behind a contract caveat. Took a year, hard work, and about $500 to get my yard full of grass and sans weeds, took them less than 4 hours to destroy it so bad, I had neighbors calling me asking what happened to the front of our house. I implore you or anyone you know to look elsew... read more
Business response:
This “complaint” is without merit. First of all, the act of doing foundation repair work is invasive and messy in the best of conditions. Consequently, foundation repair contractors have clauses in their contracts that specify that they are not responsible to damage to landscaping, etc. In this particular case, the conditions were anything but the best. It has either snowed or rained in the area almost everyday since February 22, 2015 (four weeks). The ground is extremely wet. At this customer’s home, there was standing wate... read more
Business response:
Usually when responding to a review, we are defending our position and explaining our actions so the customer understands the nature of our business and the reason for those actions. That is not the case here. We are using this public forum as a way to express our apologies. You are absolutely right when you say that this is not our normal course of business. We are appalled that you had this experience and have tried on several occasions to contact you directly to express our apologies. The evaluator had vehicle trouble dur... read more
Have had company out three times to 'reshim' the house as it continues to move. Have been diligent about keeping foundation watered, etc. <br /> Chad Martin now says there will be an ongoing charge for this shimming, plus the house now 'needs' 12 more piers, for a cost of $6,300. Original scope of work was inadequate and lifetime warranty doesn't include this oversight. <br /> Will never use this company again. Have approximately 25 rent houses, almost all have had foundation work, believe there are plenty of other quality ... read more
Business response:
This “complaint” has no merit. In June of 2012, we installed 15 pilings on the left side of this home, shimmed the existing interior piers in the crawl space, and replaced some rotten wood. The pilings that we installed on the left perimeter come with a lifetime transferable warranty on re-settlement. The shimming of the existing interior piers come with a one year warranty (industry standard). The reason the shimming warranty is only for one year is that no work is done to change the structural makeup of the crawlspace pier... read more
Of the four new piers installed, one was to straighten a brick pillar on corner of house. Structured was able to put pier under piller but could not straighten the pillar at all. Another pier failed and when I had them come back to fix pier (under warranty) could not fixed their installed pier only wanted to add more piers. <br /> Had another company come out to take down the brick pillar and rebuild straight. They just reworked the Structured pier and the column was straightened beautifully. <br /> Will not ever have Stuc... read more
Business response:
To Whom It May Concern: We originally repaired the member’s home in March 2014. His review stated that we did the work that we contracted to do but didn’t straighten a brick pillar (column) on his porch. He gave us a “B” overall rating at that time. We responded back then that we told him upfront that we would not be able to straighten his column, we could only lift the porch on which the column sits. He understood that from the beginning and was planning on having the column taken down and rebuilt after we lifted and stabil... read more
It was unsatisfactory. They gave me 2 solutions. They were very expensive. They were unresponsive.
DONT USE THEM. The only time that thet were on time is when they came out to give me a quote. The day of the repair work. They showd up at 3pm and wanted to continue with the job using the headlights from the work truck. I don't know about you, but my home Is my largest investment and I don't want them working on the foundation in the dark. No call was given, they just showed up I sent the crew home when it was so dark that my solar landscape lights came on. They wanted to contunue working in the dark, but sent the crew home... read more
Business response:
The customer called me “as a courtesy” to tell me that she gave us a bad review. In that call, she complained to me that she had to call our office the day before to see if we were still coming as scheduled. I reminded her that I had originally told her that our office would call her the day before to remind her that we were coming. Since our schedule is subject to delays from unforeseen issues, we typically call them in the afternoon. She simply called us before we had a chance to call her. The next complaint was that we di... read more
Frequently asked questions about Structured Foundation Repairs and Roofing Systems
How is Structured Foundation Repairs and Roofing Systems rated?
Structured Foundation Repairs and Roofing Systems has a 4.8 star rating with 3,512 reviews.
When is Structured Foundation Repairs and Roofing Systems open?
Structured Foundation Repairs and Roofing Systems is open now. It will close at 5:00 p.m.