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12620 Crabapple Road, Bldg. F, Ste. 201, Milton, GA, 30004, United States
Get directionsSue Ann expertly shepherded the entire process from application through closing.
Business response:
Thank you for your positive feedback! Thank you for trusting us with your mortgage financing and we appreciate your business.
Thank you SueAnn Guthman and the Bank South team! You are the best! Bank South was accurate, timely, and willing to work through any issue with professionalism and empathy. I highly recommend working with their all star team (SueAnn Guthman and/or Shiela Simon) at Bank South.
Business response:
Thank you Nicole! I couldn’t do it without my BankSouth team. We all have the same goal to strive for the best customer service and a smooth loan process.
3 people working on loan, had to send same documents multiple times. Everyday another email for more papers. This is more info and questions than ever had to answer and provide for loan. Stress was beyond believable. We finally got a figure for amount we were to wire for closing and at closing amount was over $6000 more. How does that happen. One day I spent entire day plus multiple hours other days trying to get documents to them in time allotted. It’s hard to put into words. Felt like there was poor communication among 3 w... read more
Received threat not to close 4 days prior to close with BS having info for several weeks ( the processor).
Sue Ann Guthman - BankSouth Mortgage Loan Officer has a 4.9 star rating with 412 reviews.
Sue Ann Guthman - BankSouth Mortgage Loan Officer is open now. It is open 24/7.